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Fix disabled Business Profiles

We may disable Business Profiles and user accounts that go against our guidelines. Check our guidelines. The public can't visit disabled profiles.

Fix a disabled profile

How to Fix a Suspended Business Profile

  1. Review the Google My Business guidelines
  2. Sign in to Google My Business. Ensure your profile follows the guidelines.
  3. After your profile meets guidelines, you can ask for reinstatement.

Appeal a denied request

If your request was incorrectly denied, contact us. We can help verify your eligibility. 

  • Include pictures of the front of the store. 
  • Summarize your business operations.

Fix issues with a reinstated profile

Important: We can’t give specific reasons why your Business Profile was disabled.

If you have issues with your reinstated profile, contact us. Include information about your issues. We’ll investigate.

Learn about response times

  • Most requests are reviewed, investigated, and resolved in 3 business days. 
  • If it’s been more than 3 business days since you sent a request, contact us. We’ll investigate.

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