Fix disabled Business Profiles

We routinely review Business Profiles and user accounts for violations of our content and conduct policies. When a profile violates our guidelines, it’s disabled, which means the public can't access the profile anymore.

Fix a disabled profile

How to Fix a Suspended Business Profile

  1. Review the Google My Business guidelines.
  2. Sign in to Google My Business, then review your profile to comply with the guidelines.
  3. After you’re sure your locations comply with our guidelines, you can submit a request for their reinstatement.
I submitted a reinstatement request & haven’t heard back yet
The majority of requests are reviewed, investigated, and resolved within 3 business days. If it’s been more than 3 business days since you submitted a request for reinstatement, contact us. Then, we’ll investigate the issue for you.
My reinstatement request was denied, but I believe my business is eligible
If you believe your reinstatement request was incorrectly denied, contact us with a justification to help verify your business’s eligibility. If possible, include storefront images and a summary of how your business operates so that we can escalate your profile.
My profile has already been reinstated but I still have questions or issues with it

We can’t provide specific reasons why your Business Profile may be disabled. If you have issues with your profile post-reinstatement, contact us with more information about what those issues are and we’ll investigate further.

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