Suspended business listings

We may take action on listings and user accounts that violate our content and conduct policies.

If we remove a listing: The public can't access the listing anymore. The owner and managers can't take actions on its behalf, though they can still make edits and appeal to be reinstated. If the listing is reinstated, we'll also reinstate the owner and managers.

If we remove the owner’s Google Account: We'll also remove all of the listings owned by that user. If we reinstate the owner’s Google Account, we'll also reinstate the listings.

If we remove a manager’s Google Account: We'll suspend the manager on the listings they manage, but the listings themselves will be unaffected. If we reinstate the manager’s Google Account, the manager will automatically regain managerial access to the listings.

Fix a suspended listing

Important: To avoid delays, please submit only one reinstatement request per listing.

  1. Review the Google My Business guidelines and restricted content guidelines.
  2. Review your listing for compliance with the guidelines.
  3. Once you’re sure your locations comply with our guidelines and include all required information, you can request for their reinstatement.

Learn more about Google My Business listing status.

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