Launch: Unified hotel reviews on desktop Maps

February 21, 2019

We’ve updated how Reviews look for hotels on Desktop Google Maps. Now, Desktop Google Maps displays reviews from both Google users and third-party providers (from TrustYou).

With a consolidated list of reviews, users can make more informed decisions on Hotels directly from Maps. All hotels that work with one of the third-party providers are eligible for the unified hotel reviews section. A Google My Business account is not required. Please note that we cannot provide a full list of eligible third-party providers.

Learn more about reviews on Google.

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