Owners and managers of listings
There are 3 types of users for listings: owners, managers, and site managers. When owners add users, they share management of a listing with multiple people without having to share their password. (Google Groups cannot be added as managers or owners of listings.)
Each listing can have multiple owners, but only one primary owner. Owners and primary owners have the same capabilities, but a primary owner can't remove themselves from a listing until they transfer their primary ownership to another user.
Add a site manager to your business listing to help manage your business presence on Google. A site manager interacts with customers, publishes posts and photos, and responds to reviews on behalf of your listing.
To see a summary of the different capabilities of each type of user, view the chart below:
|Add and remove users|
|Can accept all Google updates|
|Edit all business info|
Edit some business info (e.g. hours,
|Create and publish posts|
|Respond to reviews|
Learn how to add owners, managers, or site managers.