Owners and managers of listings

There are 3 types of users for listings: owners, managers, and site managers. When owners add users, they share management of a listing with multiple people without having to share their password. (Google Groups cannot be added as managers or owners of listings.)

Owners and managers of listings

Each listing can have multiple owners, but only one primary owner. Owners and primary owners have the same capabilities, but a primary owner can't remove themselves from a listing until they transfer their primary ownership to another user.

Business listing owner

Managers have all of the capabilities of an owner, except for particularly sensitive capabilities such as removing the listing or managing access to it.

Business listing manager

Add a site manager to your business listing to help manage your business presence on Google. A site manager interacts with customers, publishes posts and photos, and responds to reviews on behalf of your listing.

Business listing communications manager

Learn more about owners and managers of a location group (previously known as a business account).

To see a summary of the different capabilities of each type of user, view the chart below:

Capability Owner Manager Site manager
Add and remove users    
Remove listings    
Can accept all Google updates  
Edit all business info  

Edit some business info (e.g. hours, 
address, phone number)

Create and publish posts
Respond to reviews
Download insights

Learn how to add owners, managers, or site managers.

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