Manage your service areas for service-area & hybrid businesses

When you list your service area, it lets customers know the geographic area where you can provide your products and services.

Important: If you don't serve customers at your business address, do not enter an address under the 'Info' tab in Business Profile Manager. Leave the 'business location' field blank.

To use a service area, your business must be one of the following business types:

• Service-area business: A business that visits or delivers to customers directly but doesn’t serve customers at their business address.
  • For example, businesses like cleaning services or plumbers.
  • Service Area Businesses can only create one profile for the metropolitan area that they serve.
  • Businesses associated with products or services that require the customer to be a certain minimum age, like alcohol, cannabis or weapons, aren’t permitted as Service Area Businesses without a shop front.
• Hybrid business: A business that serves customers at their business address but also directly visits or delivers to customers. If your business doesn’t have permanent on-site signage, it's not eligible as a shop front and should be listed as a Service Area Business.
  • For example, a dine-in restaurant that also delivers food.
  • Hybrid businesses can show their shop front address, set their hours for when they're staffed at that address and designate a service area.

You can’t set your service area as a distance around your business. If you previously set up your service area in this way, you can’t edit it. Instead, you must specify your service -area by city, postal code or another type of area.