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How to make a post & track its status for your Business Profile

Manage your business

You can publish your offers, events, products, and services directly to Google Search and Maps through posts on Google My Business.

Tips for your post

Important: Posts that include a phone number in the post description may be rejected.

  • Make sure it’s high quality: Avoid misspellings, gimmicky characters, gibberish, and automated or distracting content.
  • Keep your posts respectful: Refrain from obscene, profane, or offensive language, images, or videos.
  • Only post links to websites you trust: Links that lead to malware, viruses, phishing, or pornographic material aren’t allowed.
  • Regulated goods and services: If you offer products or services in an industry that is regulated, you’re allowed to use posts but you can’t post content related to the products themselves. Regulated industries usually include adult services, alcohol, tobacco and pharmaceutical products, recreational drugs, health & medical devices, gambling-related services, fireworks, weapons, and financial services.
  • Keep your posts family-friendly: Refrain from posting sexually suggestive or explicit content.

Learn more about suggestions and policies.

Create a post with Google My Business
  1. On your computer, sign in to Google My Business.
    • If you have multiple locations, open the location you want to update.
  2. From the menu, click Posts.
  3. At the top of the page, choose the type of post you want to create: Update, Event, Offer, or Product.
    • Click the elements you want to add to your post: photos, videos, text, events, offers, or a button. Enter relevant information for each post addition you choose.
  4. Choose to publish or preview your post.
    • To publish your post: In the top right, click Publish.
    • To get a preview of your changes: Click Preview. If want to change your post, in the top left, click Back Back. Edit your draft until it’s ready to publish.

You can also edit or delete a post.

All uploaded media must meet the following size requirements:

  • Minimum: 400x300 pixels and 10 KB size limit
  • Maximum: 10000x10000 pixels and 25 MB size limit
Create a post from Google Search
  1. Make sure you're logged in with the account you used to sign up for Google My Business.
  2. To find your Business Profile, search on Google for your exact business name. You can also search for “my business.”
  3. If needed, to update your profile, select View profile.
  4. Click Promote and choose the type of post you want to create.
  5. In the dialog box, write your post.
  6. Choose to publish or preview your post.
    • To publish your post: In the top right, click Publish.
    • To get a preview of your changes: Click Preview. If want to change your post, in the top left, click Back Back. Edit your draft until it’s ready to publish.

Check post status

After you publish your post, we may review it to ensure it meets our posts content policy.

  • Live: The post shows up on Google Search and Maps for customers to find.
  • Pending: The post is in either the upload stage, the processing stage, or the merchant is currently unverified. Pending posts don't show up on Google Search or Maps. An unverified merchant only has pending posts If they became unverified after they created posts as a verified merchant.
  • Not approved: The post doesn't show up on Google Search or Maps for customers to find. The question mark next to the status displays which content policy the post violates.
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