We may take action on Business Profiles and user accounts that violate our Guidelines for representing your business on Google.
If we remove a profile, the public can no longer access the profile. The owner and managers can't take actions on its behalf, though they can appeal to have the profile reinstated. If the profile is reinstated, we'll also reinstate the owner and managers.
If we remove the owner’s Google Account, we also remove all the locations owned by that user. If we reinstate the owner’s Google Account, we'll also reinstate the locations.
If we remove a manager’s Google Account, we suspend the manager on the accounts they manage, but the locations aren’t affected. If we reinstate the manager’s Google Account, the manager will automatically regain managerial access to the locations.
Fix a suspended profile
Important: To avoid delays, submit only one reinstatement request per account.
- Review the Google My Business guidelines.
- Sign in to Google My Business, then review your profile to comply with the guidelines.
- Once you’re sure your locations comply with our guidelines, you can request for their reinstatement.