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Add and remove listing owners and managers

Owners of listings can invite additional users to own or manage a listing. Adding owners and managers lets users share management of a listing without having to share personal account information. Owners, managers, and communications managers all have different levels of access to the listing.

Only an owner can add or remove users. However, a manager may remove himself or herself from a listing. Google Groups can't be added as managers or owners of listings.

Add owners or managers

To add an owner or manager to a listing:

Desktop
  1. Sign in to Google My Business.
  2. Make sure you’re using card view. If you’re viewing your locations as a list instead of cards, switch to card view by clicking the cards icon  on the right side above your locations. 
  3. Choose the listing you’d like to manage and click Manage location.
  4. Click the three dash menu icon  in the upper left-hand side of your screen, then click Manage users  .
  5. In the top right corner of the "Managers of [your business]" box that appears, click the "Invite new managers" icon .
  6. Select the user’s role by clicking Owner, Manager, or Communications manager below their name.
  7. Click Invite. Invitees will have the option to accept the invitation and immediately become listing owners or managers.

This window displays all active owners and managers, as well as people who have been invited to become owners or managers. You can cancel pending invitations by clicking the X in the row with the invitation you want to remove.

Mobile
  1. Open the Google My Business app.
  2. Tap the three dash menu icon in the upper left-hand corner.
  3. Tap Managers.
  4. Tap the plus icon + and enter the email address or profile name of the person you want to invite to become a manager, then tap the plus icon + again.
  5. Choose to invite them as either a Manager or Communications manager.

This page displays all the active managers as well as people who have been invited to become managers. You can cancel pending invitations by tapping the more iconnext to the invitation you want to remove, then tapping Remove.

You can also change a the role of a user by tapping the more iconnext to their name and tapping Edit role.

When an invitation is accepted, the owners of the listing will be notified via email. All users in the account can view the names and email addresses of the owners and managers of the listing.

Want to transfer ownership of your listing to someone else? Learn how to transfer ownership of a listing

Remove owners and managers

To remove someone, even yourself, from a listing:

Desktop
  1. Sign in to Google My Business.
  2. Make sure you’re using card view. If you’re viewing your locations as a list instead of cards, switch to card view by clicking the cards icon  on the right side above your locations. 
  3. Choose the listing you’d like to manage and click Manage location.
  4. Click the three dash menu icon  in the top left corner of your screen, then click Manage users  .
  5. Click the X in the row of the person you'd like to remove.

If you can't click the X in the person's row, it could mean that:

  • You're trying to remove yourself as primary owner. You must first transfer primary ownership to another user before you can remove yourself from the listing.
  • You're signed in as a manager and can therefore not remove other owners and managers from the listing.
Mobile
  1. Open the Google My Business app.
  2. Tap the three dash menu icon.
  3. Tap Managers.
  4. Tap Remove.

When a user is removed, they'll be notified via email.

When you remove a user, that person will no longer be able to edit business information or take any administrative actions for the listing. However, all of their past responses to reviews, posts, comments, and other actions will remain intact.

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