Add and remove listing managers

Owners of listings can invite additional people to manage a listing. Adding managers lets an owner share management of a listing with multiple people without having to share personal account information. Owners, managers, and communications managers all have different levels of access to the listing.

Only an owner can add or remove managers. However, a manager may remove himself or herself from a listing.

Add managers

To add a manager to a listing:

Desktop
  1. Log in to Google My Business and choose the listing you’d like to manage.
  2. Click the three dash menu icon  in the upper left-hand side of your screen.
  3. In the panel that appears, click  Managers.
  4. Click the Add names or email addresses field, enter the address or profile name of the person you want to invite to become a manager, and click Invite.
    • You can choose to invite someone as either a manager or a communications manager by using the dropdown menu that appears when you click in the Add names or email addresses field. Invitees will have the option to accept the invitation and immediately become listing managers.

This window displays all active managers, as well as people who have been invited to become managers. You can cancel pending invitations by clicking the X in the row with the invitation you want to remove.

Mobile
  1. Open the Google My Business app.
  2. Tap the three dash menu icon in the upper left-hand corner.
  3. Tap Managers.
  4. Tap the plus icon + and enter the email address or profile name of the person you want to invite to become a manager, then tap the plus icon + again.
  5. Choose to invite them as either a Manager or Communications manager.

This page displays all the active managers as well as people who have been invited to become managers. You can cancel pending invitations by tapping the more iconnext to the invitation you want to remove, then tapping Remove.

You can also change a the role of a manager by tapping the more iconnext to their name and tapping Edit role.

When a manager invitation is accepted, the owner of the listing will be notified via email. The owner and all managers can view the names and email addresses of the owners and managers of the listing.

Each listing can have up to 50 managers and communications managers (not including the listing owner), and up to 20 people per day can be invited to manage a listing.

Want to transfer ownership of your listing to someone else? Learn how to transfer ownership of a listing

Remove managers

To remove someone, even yourself, as a manager of a listing:

Desktop
  1. Log in to Google My Business and choose the listing you’d like to manage.
  2. Click the three dash menu icon  in the upper left-hand side of your screen.
  3. In the panel that appears, click  Managers.
  4. Click the X in the row of the person you'd like to remove.

If you can't click the X in the person's row, it means that either you, the owner, are trying to remove yourself as a manager, or you are signed in as a manager and can therefore not remove other managers from the listing.

Mobile
  1. Open the Google My Business app.
  2. Tap the three dash menu icon.
  3. Tap Managers.
  4. Tap Remove.

When a manager is removed, both the former manager and the listing owner will be notified and told who removed them.

When you remove a manager, that person will no longer be able to edit business information or take any administrative actions for the listing. However, all of that manager’s past responses to reviews, posts, comments, and other actions will remain intact.

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