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How to add & remove owners & managers for your Business Profile

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Owners of Business Profiles can invite additional users to become owners and managers. Each person can have their own access without sharing sign-in information. Owners and managers have different levels of access to the profile.

  • Only owners can add or remove users.
  • Managers can remove themselves from a profile.
  • Google Groups can’t be added as managers or owners.
  • Only the primary owner can transfer primary ownership.

Tip: You can no longer add new "site managers." Instead, add owners or managers.

Add owners & managers

  1. On your Android phone or tablet, open the Google My Business app.
    • If you have multiple locations, open the location you'd like to manage. 
  2. Tap Menu  and then Manage users.
  3. At the top right, tap Add user Add.
  4. Enter the name or email address of the user you'd like to add.
    Note: To add an agency to your location, you need to add the agency's location group ID here. (You might need to reach out to the agency and ask for this ID.)
  5. To select the user’s role, choose and then Owner or Manager.
  6. Confirm the email address, then tap Send.

This page displays all active users, as well as people who are invited to become users. To cancel pending invitations, next to the invitation you want to remove, tap More More and then Remove Remove.

When an invitation is accepted, the owners of the profile are notified through email. All users in the account can view the names and email addresses of the owners and managers of the profile.

Tip: If you want to transfer ownership of your profile to someone else, you can learn how to transfer ownership of a profile.

Remove owners and managers

  1. On your Android phone or tablet, open the Google My Business app.
    • If you have multiple locations, open the location you'd like to manage. 
  2. On the left, tap Users
  3. Next to the person you'd like to remove, tap More More and then Remove Remove.

When a user is removed, they’re notified through email. They will no longer be able to edit business information or take any administrative actions for the profile. But all their past responses to reviews, posts, comments, and other actions will remain.

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