Can't find business on Google

By creating a local page on Google My Business, your business information can show up in Google Maps, Google Search, and other Google properties.

If you’ve already created a page, there are a few common reasons that you may not see your business on Google Maps and Google Search:

  1. You’ve created a Google+ profile or a brand page instead of a local page.
    • Google+ profiles are intended to represent you and your friends, not local businesses.
    • Brand Google+ pages are used by organizations, brands or artist that don’t have a physical location or storefront.
    • Local Google+ pages are used by local businesses with a physical storefront (or that serve customers at their location). Only local pages are eligible to appear on Google Maps.
    Types of Google+ properties
            Google+ profile                  Brand Google+ page                Local Google+ page
  2. Your business isn't verified.

    The business information you provide us won’t be eligible to appear on Google until you verify your business by following these instructions.

  3. Your business appears on Google Maps, but doesn’t always appear in search results.

    Your business information's placement in search results will vary, but in the long run, having correct, comprehensive, and up-to-date business information is the most effective way to ensure the best possible ranking.

    Learn more about ranking and search results and how Google uses business information.

  4. You recently added or edited your business information.

    Our search results are based on algorithms that take a wide range of factors into account. When you make changes to your business information, it may shift that balance a bit. These changes may take up to 3 days to appear.

    You should still be able to find your business after making edits by searching for it by name on Google Maps.

  5. Your business information doesn’t comply with our guidelines.

    Following these guidelines helps avoid common problems, including changes to your information, or, in some cases, removal of your business information from Google.

    You’ll know if you’ve violated the guidelines if you see a message informing you that your business information has been disabled or suspended when you visit the Google My Business dashboard. Once you’re sure your business follows these guidelines, contact us for help getting your business information live.​

Was this article helpful?