Make calls on your Google Assistant device

Important:

  • As of December 2021, Google-supported phone calls from your speakers and Smart Displays can only be made to numbers in your Google Contacts. Learn more about this change.
  • In December 2022, Google-supported phone calls from non-Google speakers and smart displays may no longer work. VoIP like Duo will work normally.
  • As of February 2024, Google Assistant no longer supports a call to a Smart speaker or Smart display device from another Assistant-enabled device.
You can ask Google Assistant to make phone calls to your friends, family, and businesses on your speaker, Smart Display, or Pixel Tablet. You can't receive incoming phone calls.

Where phone calls are supported

  • US and Canada: You can make phone calls on most speakers and Smart Displays.
  • Other countries: Phone calls aren't currently supported on speakers and Smart Displays, but you can make calls with Duo on them. Learn how to make calls with Duo.
Google Assistant-enabled devices that can make phone calls

Important: Phone calls aren't supported on Bose or Sonos speakers with Google Assistant built-in, and no longer supported on any Smart Clock.

Speakers

  • All Google Home and Nest speakers

Smart Displays

  • All Smart Displays with Google Assistant built-in

Who you can call

Important: You can’t make calls to emergency services.

You can make phone calls to:

  • US or Canada phone numbers from a US or Canada number
  • International and premium (1-900) numbers

Learn how phone calls will change in the US in December 2021

Important: If you use your Google Fi or Google Voice number to make calls on your Google Assistant-enabled devices, there’ll be no change in how phone calls work.

In December 2021, to make Google-supported phone calls from your speaker or Smart Display, you’ll need to:

  1. Set up Voice Match and turn on personal results for the Google Assistant-enabled devices you want to make calls from.
  2. Have or add the number you want to call to Google Contacts.

After this change, if you try to call a number that’s not saved in Google Contacts, you’ll get the option to add it. If you add the number, Google Assistant will make the call. If you don’t add it, Google Assistant will cancel the call.

How much calls cost

You can call most US and Canada numbers at no charge.

Step 1: Set up calling

Important:

Important: To make calls on your Google Assistant-enabled device, make sure it’s set up in the Google Home app. Learn how to set up your device.

Step 1: Sync your contacts

To call your Google Contacts, turn on personal results.

To call contacts saved on your Android phone or tablet, manage contact info from your devices.

(Optional) Step 2: Show your number when you make calls

Unless you choose to show a different number, the recipient will find "Private" or "Anonymous".

Show your phone number

  1. On your Android phone or tablet, open the Google Home app Google Home.
  2. At the top right, tap your Profile picture or initial and then Assistant settings.
  3. Under "All settings," tap Communication and then Call providers.
  4. Under "Your own number," tap Edit and then Add or change phone number.
  5. Enter your phone number, then tap Add.
  6. When you receive a text with a code, enter the code.
    • If you don't receive a code, wait 30 seconds and then tap Send new code.
  7. Tap Verify.

Tip: You can find the phone number under "Your own number." It can take up to 10 minutes for it to show up.

Hide your phone number

  1. On your Android phone or tablet, open the Google Home app Google Home.
  2. At the top right, tap your Profile picture or initial and then Assistant settings.
  3. Under "All settings," tap Communication and then Call providers.
  4. Under "Your own number," tap Edit and then Use unlisted number.
(Optional) Step 3: Use your Google Fi or Google Voice number

Important: Google Fi is only available in the US. Google Voice is available in the US and Canada.

You can use this number when you make calls. This number is tied to your billing for those services.

  1. Open the Google Home app Google Home.
  2. At the top right, tap your Profile picture or initial and then Assistant settings.
  3. Under "All settings," tap Communication and then Call providers.
  4. Select an available service.
  5. Follow the on-screen instructions.
(Optional) Step 4: Let multiple people call their contacts
Important: Everyone can call the contacts of the first person who linked their Google Account if no one links their voice with Voice Match and if that person has personal results turned on.

Anyone can call numbers, businesses, or places. To let multiple people call their contacts on a speaker or Smart Display, each person needs to link their voice with their Google Account. Learn how to link your voice with Voice Match.

Tip: You can let others call selected household contacts from your speaker or Smart Display. Learn how to set up household contacts.

Start & end calls with your voice

To start a call, say "Hey Google." Then say a command:

  • "Call [contact name]."
  • "Call [business name]."
  • "What is the nearest [business]?" and "Call them."
  • "Call [phone number]."

On Pixel 4 and up, you can also accept or decline a call with commands like “Answer” and “Decline.”

Get help with automated messages & phone menus

When you call a business with an automated phone system, you get a live transcript of the call to help navigate automatic messages and the menu. Assistant can also help you wait on hold and connect you to the call when an agent joins the line.

Important: This feature is available on Pixel 3a and later Pixel phones in English in the US.

  1. Open the Phone app .
  2. Tap More and then Settings and then Direct My Call.
  3. Turn Direct My Call on or off.

Set up Duo calling

Important: Before you follow these steps, if you already use Duo, connect your Google Account to your Duo phone number in the Duo app. Learn how to connect your Google Account.

On a speaker
  1. On your Android phone or tablet, open the Google Home app Google Home.
  2. At the bottom, tap Home Home.
  3. Touch and hold your speaker.
  4. At the top right, tap Device settings Settings and then Communication and then Duo calling.
  5. Follow the on-screen instructions.
On a Smart Display
  1. On your Android phone or tablet, open the Google Home app Google Home.
  2. At the bottom, tap Home Home.
  3. Touch and hold your Smart Display.
  4. At the top right, tap Device settings Settings and then Voice & video calls and then Duo video calling.
  5. Follow the on-screen instructions.

Tip: If you have trouble with Duo after you set it up on your speaker or Smart Display, learn how to fix common problems.

Step 2: Make a call

Say "Hey Google," then say a command:

  • "Call [contact name]."
  • "Call [business name]."
  • "What is the nearest [business]?" then "Call them."
  • "Call [phone number]."
Use Google Assistant during a call

On speakers, you can still ask Google Assistant for basic information like "What's the weather" or "How tall is Mt. Everest?" during a call.

On Smart Displays, you can only use Google Assistant for actions related to your call. For example, you can silence alarms.

Step 3: End a call

You can use voice commands, buttons, or gestures to end a call.

  • Say "Hey Google, hang up."
  • Tap End call.
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