Google Home & phone respond to "Hey Google"

If you’re near your Google Home device and phone, only Google Home should respond to "Hey Google." Both devices may wake up, but your phone should go back to sleep.  

Step 1: Update your Google app version

1. On your phone, open the Google app .
2. At the bottom right of the Home screen, tap More  Settings About.
3. Look for the version number at the top.
4. If your version is below 6.5, go to the Google app page, then tap Update.

Step 2: Add the same account to both devices

Important: If the phone that responds isn't yours, then these steps won’t fix the issue.

If you have multiple Google Accounts, add the account you used to set up Google Home to your phone. 

Step 1: See which account you use on Google Home

1. Open the Google Home app .
2. Touch and hold your Google Nest or Google Home device.
3. At the top right, tap Device settings  Recognition & sharing  Linked account(s).
4. Check the Google Account(s) linked to this specific device.

Step 2: Add the account to your phone

1. On your phone, open the Google app .
2. At the bottom right of the Home screen, tap More .
3. To the right of your email, tap the down arrow  Add another account.
4. Follow the steps to add your account. After you add the account, you don’t need to stay signed in.

Step 3: How to use "Hey Google"

Talk to Google Home

• Say "Hey Google." (Your phone shouldn’t respond).

Talk to your phone

Important: The languages you can use depend on the device. Learn which languages work on your device.

• See if your phone has the Google Assistant.
• When you’re at home, follow the steps below (choose the phone you use).
• When you’re not at home, say "Hey Google."

Phones with Google Assistant

1. Say "Hey Google".
2. Ask a question or say a command.
   To type instead, tap Type .

Phones without Google Assistant

1. Go to your Home screen or open the Google app .
2. In the search bar, tap Speak .
3. Say a command or ask a question.

Get more help or send feedback

Google Home

Contact us

1. Go to the Google Home Help Center.
2. At the top right, tap Contact us.
3. Choose how you want to talk with us.

Send feedback

Learn how to send feedback about Google Home. Sending feedback helps us fix the issue, but we won’t reply to you directly.

Visit the help forum

You can ask questions and find answers in the Google Home Help Forum.

Pixel and Nexus phones

Contact us or send feedback

1. On your phone, open the Settings app.
2. At the top right, tap Support.
3. You can call us, chat with us online, or send feedback.

Sending feedback helps us fix the issue, but we won’t reply to you directly.

Visit the help forum

You can ask questions and find answers in the Google Help Forum.

Other Android phones

Send feedback

1. Open the Google app .
2. At the bottom right of the Home screen, tap More  Send feedback.
3. Tell us about the issue, then tap Send .

Sending feedback helps us fix the issue, but we won’t reply to you directly.

Visit the help forum

You can ask questions and find answers in the Google Help Forum.