Deactivate or delete your account

Deactivate or delete your account, as described below.

You can only deactivate or delete your account if it is an individual self-service account. If your account is managed as part of a team or organization, the options to deactivate or delete your account are not available. 

Deactivate your account

If you have an individual self-service account, you can deactivate your account. If you deactivate your account, billing will stop, but your apps will be preserved and you can resume using AppSheet later.

To deactivate your account:

  1. Go to the My account > Billing pane.
  2. Click Change.
  3. In the Plan Class drop down select Free.
  4. Click Save Changes.
  5. Confirm the change.

Delete your account

If you have an individual self-service account, you can delete your account.

If you delete your account, billing will stop and all of your apps will be deleted along with your account.

To delete your account:

  1. Go to the My account > Settings pane.
  2. Under Delete My Account, click Delete Account.

Delete My Account section of the Settings section of the My Account page

If you are a user of an AppSheet application, in addition to deleting your AppSheet account, you can request the app owner of any apps you used to delete data associated with you. You can find their contact information by going into the app's left-hand menu and selecting About > Terms.

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