Deactivate or delete your account

Deactivate or delete your account, as described below.

You can only deactivate or delete your account if it is an individual self-service account. If your account is managed as part of a team or organization, the options to deactivate or delete your account are not available. 

Deactivate your account

If you have an individual self-service account, you can deactivate your account. If you deactivate your account, billing will stop, but your apps will be preserved and you can resume using AppSheet later.

To deactivate your account:

1.  Sign in to AppSheet.
2. Select your account from the account profile drop-down to go to the My account page.
   
   
3. Select the Billing tab.
4. Click Change.
5. In the Plan Class drop down select Free.
6. Click Save Changes.
7. Confirm the change.

Delete your account

If you have an individual self-service account, you can delete your account.

If you delete your account, billing will stop and all of your apps will be deleted along with your account.

To delete your account:

1.  Sign in to AppSheet.
2. Select Account settings from the account profile drop-down to go to the My account page.
   
   
   
   The My account page opens with the Settings tab selected.
3. Under Delete My Account, click Delete Account.

If you are a user of an AppSheet app, in addition to deleting your AppSheet account, you can request the app owner of any apps you used to delete data associated with you. You can find their contact information by going into the app's left-hand menu and selecting About > Terms.

See also: Why is "Delete my account" available to iOS branded app users?