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My watch won't connect to my phone via Wi-Fi

Note: This steps below work only for watches running Android Wear 1.5 that are connected with an Android device.

If your watch is Wi-Fi-capable, it should connect to Wi-Fi when it loses the Bluetooth connection with your phone. To stay connected to your watch, your phone must also be connected to Wi-Fi or a mobile data network. 

Things to check to connect via Wi-Fi 

To connect your watch to your phone via Wi-Fi, you’ll need:

A Wi-Fi-capable watch with Wi-Fi turned on

You need a Wi-Fi-capable watch. If you don’t see Wi-Fi settings as an option in your watch settings, Wi-Fi isn’t available on your watch.

To connect to Wi-Fi, you must have Wi-Fi set to Automatic on your watch.

  1. If your screen is dim, tap the screen.
  2. Swipe down from the top of the screen.
  3. Swipe left and tap Settings Settings.
  4. Tap Wi-Fi settings.
  5. If Wi-Fi is set to Off, tap  to turn it to Automatic.
    If Wi-Fi is set to Automatic, your watch will automatically connect to any known, available network when your watch does not have a Bluetooth connection to your phone.
Wi-Fi networks saved to your watch

Your watch should automatically connect to the same Wi-Fi networks as your phone because Android Wear tries to share your phone’s Wi-Fi passwords to your watch when you first set up cloud sync.

There’s a chance some of your Wi-Fi passwords didn’t sync to your watch. Here’s how to check:

  1. Take your watch to an area with a Wi-Fi network that you want your watch to connect to.
  2. Swipe down from the top of the screen.
  3. Swipe left and tap Settings Settings.
  4. Tap Wi-Fi.
  5. Your watch should scan for networks, show a list of found networks, and automatically connect to a known network if one is found.
  6. If the network doesn’t need a password or the password is already saved, your watch should connect immediately.
    If the network needs a password, you will see a prompt to enter the password on your phone. Tap “Open on phone,” and you should see a dialog come up on your phone for you to enter the Wi-Fi password.
An Internet connection on your phone

To stay connected to your watch, your phone must also be connected to Wi-Fi or a mobile data network.

On your phone, try going to a website like news.google.com to see if you have a connection. If you can’t load the website, make sure airplane mode is off, Wi-Fi is turned on, or you have a mobile data connection.

Cloud sync turned on in the Android Wear app

Android Wear cloud sync shares data between your phone and your watch over the Internet. Data is stored on the Android Wear cloud sync server. You need to turn on Android Wear cloud sync in the Android Wear app on your phone to use Wi-Fi on your watch. Here’s how:

  1. On your phone, open the Android Wear app .
  2. Tap Settings Settings.
  3. Tap Cloud sync.
  4. Move the switch to the On position.

Check if Wi-Fi is working

If you have all the things listed above, check to see if Wi-Fi is working.

  1. Take your watch to an area with a Wi-Fi network that you want your watch to connect to. 
  2. Move your watch at least 40 feet away from your phone, which is out of Bluetooth range.
  3. Your watch should connect to the Wi-Fi network in a few seconds. Swipe down from the top of the watch face and you should see a Wi-Fi icon Wi-Fi.

Still not working?

Try these troubleshooting steps:

1 Restart your watch
  1. If your screen is dim, tap the screen.
  2. Swipe down from the top of the screen.
  3. Swipe left and tap Settings Settings.
  4. To turn off your watch, scroll and tap Power off Power.
  5. Turn your watch back on by pressing the power button on your watch (the center button if your watch has 3). 
2 Factory reset your watch

Note: When you reset your watch to factory settings, apps, settings, and data on your watch will all be erased.

You’ll need pair your watch with your phone again after you unpair them during the factory reset your watch.

Andrea is an Android expert and author of this help page. Help her improve this article by leaving feedback below.

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