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I can't connect my watch to my phone

If you’re having trouble connecting your watch to your phone for the first time, make sure your phone is connected to the Internet. If you’re still having trouble, try the steps below.

Note: If you’ve already paired your watch and are having trouble staying connected, try these steps to reconnect

1 Check your Bluetooth connection

To make sure your phone's Bluetooth is turned on:

  1. On your phone, open your device's Settings menu Settings.
  2. Under "Wireless & networks," tap Bluetooth.
  3. Make sure the switch is set to On

To make sure your watch is not in Airplane mode:

  1. If your screen is dim, tap the screen to wake up the watch.
  2. Swipe down from the top of the screen.
  3. Tap Settings Settings.
    • If you don't see it right away, swipe left and then tap Settings Settings.
  4. Scroll until you see Airplane mode and make sure it says Off.
2 Restart your watch and phone
  1. If your screen is dim, tap the screen to wake up the watch.
  2. Swipe down from the top of the screen.
  3. Tap Settings Settings.
    • If you don't it right away, swipe left and then tap Settings Settings.
  4. Tap System.
  5. Scroll down and tap Restart .
  6. Restart your phone by pressing and holding the power button.
3 If nothing else works

Note: When you reset your watch to factory settings, apps, settings, and data on your watch will all be erased.

1. Unpair your watch from your phone

  1. Open your device's Settings menu Settings.
  2. Under "Wireless & networks," tap Bluetooth.
  3. Make sure Bluetooth is turned on.
  4. Next to name of your Android Wear watch, tap Settings Settings. On the screen that opens, tap Forget

2. Reset your watch to factory settings 

  1. If your screen is dim, tap the screen to wake up the watch.
  2. Swipe down from the top of the screen and tap Settings Settingsand then System.
    • If you don't see Settings when you swipe down from the top of the screen, swipe left and then tap Settings.
  3. Scroll down and tap Disconnect and reset .
    • If you don't see Disconnect and reset, tap Unpair with phone .
  4. To confirm you’d like to unpair and reset your phone, tap Done Done.

If you’re still having trouble, you may need to uninstall the Android Wear app and reinstall it before trying again.

3. Pair your watch and phone again

  1. On your phone, open the Android Wear app Android Wear.
  2. At the top of the screen, tap the down arrow Down Arrow.
  3. Select Pair with new wearable.
  4. To finish reconnecting your watch, follow the instructions on your phone or tablet.

Andrea is an Android expert and author of this help page. Help her improve this article by leaving feedback below.

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