My Android TV Remote Control app isn't working

You can use your phone or tablet to navigate your Android TV with the Android TV Remote Control app.

Use your phone as your remote

Here’s what your remote app can do: 
  • Back Back: Go back to the previous screen on your TV.
  • Home Home: Go to the Android TV home screen.
  • Play/pause Play/Pause: Pause or resume content.
  • Microphone Voice search: Use voice commands. 
  • Keyboard Keyboard: Use the keyboard on your phone to type on your TV.

Change the remote layout

You can choose from 2 layouts for your remote.
  • Standard remote layout (D-pad):
    • To move up, down, right, and left: Tap the arrows.
    • To select: Tap the center circle.
  • Touch-sensitive layout (Touchpad):
    • To move up, down, right, and left: Swipe on your phone’s screen.
    • To select: Tap anywhere on your phone’s screen.

To change the layout, tap Menu Menu and then D-pad or Touchpad.

Fix issues with the Remote Control app

Can’t connect phone to TV Voice commands don’t work

Make sure the app is allowed to use your phone’s microphone.

  1. Open your phone’s Settings app.
  2. Tap Apps & notifications.
  3. Choose the Android TV Remote Control app Android TV Remote.
    • If you don’t find it right away, tap See all apps.
  4. Tap Permissions.
  5. Turn on Microphone.

To get ideas for what you can say, ask “What can you do?”

Running slow
  1. Close the app, then reopen it. Try the app again to see if it works.
  2. If you still have issues, clear the app’s data. Learn how to clear app data on your Android device. Then, try the app again to see if it works.
  3. If that doesn’t solve the issue, uninstall the app and reinstall it. Learn how to uninstall apps on your Android device.
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