Feb 21, 2020
Android Auto and Pixel 2XL - Keeps moving from File Transfer USB to connection to no transfer
I have tried everything including cleaning the USB connectors. A grand total of 12 different cables including high end ones (Ankel, Google etc). Turned USB debugging on. Set File Transfer to default in developer settings. Reset to factory settings on both the car infotainment system and phone. Cleared Cache in... everything! etc etc.
Essentially every bit of advice you can find online, I have tried.
I have today tried all the android phones in my office; a total of 11. 3 of which are Pixel's. Surprise Surprise the only phones that didn't work are Pixel's - all running Android 10.
I think I have found the problem but I don't know how to fix it. When I plug the phone in, I have to change the USB connection preference to File Transfer / Android Auto (when I haven't made it default in developer setting). As soon as I launch Android Auto it sets it back to No Transfer and wont let me change it.
What is the solution here? I rely on AA for day to day work life - I need it to work.
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Last edited Feb 21, 2020
May 24, 2021
Hi everyone,
Thanks for all the feedback. We see through comments that the issue is still reported despite the fix incorporated in the settings UI on all the pixel devices. We've shared your concerns with our team to further look into it.
However, we request you to help us in identifying the cause for this issue. Those facing this issue, could you please share the ROM version (Build ID) and the pixel device model name. It would be helpful, if you can share the screenshot when an issue occurs.
We appreciate your patience.
Thanks!
Last edited May 25, 2021
Community Specialist Pawan - Android Auto Team recommended this
May 10, 2021
Hi everyone,
Thanks for the feedback reports. The Android Auto team has addressed this issue. We recommend updating the Android Auto app to the latest version and let us know if the issue still persists.
Note: "No data transfer" is the default option. When the Pixel phone connects to the Head Unit , it will auto open Android Auto.
Thanks,
The Android Auto Team
Last edited May 10, 2021
Community Specialist Pawan - Android Auto Team recommended this
All Replies (230)
May 1, 2021
May 4, 2021
Pawan from the Android Auto Team wrote on 7/30/20:
"Thanks for all the feedback. We have forwarded the issue of No File Transfer to the rest of the team. We will soon update here with further information."
That was almost a year ago and there is still no solution? Dear Android team, you will find thousands of comments from affected users on the web. Please fix this or Android Auto will become a dead app.
Last edited May 4, 2021
Hi everyone,
Thanks for the feedback reports. The Android Auto team has addressed this issue. We recommend updating the Android Auto app to the latest version and let us know if the issue still persists.
Note: "No data transfer" is the default option. When the Pixel phone connects to the Head Unit , it will auto open Android Auto.
Thanks,
The Android Auto Team
Last edited May 10, 2021
Community Specialist Pawan - Android Auto Team recommended this