Reset your Android One to factory settings
You can remove all data from your Android One device by resetting it to factory settings.
Important: Performing a factory data reset erases all data — like your apps, photos, and music — from the device. Any data stored in your Google Account will be restored when you sign in, but all apps and their data will be deleted and can't be restored.
Note: Not all Android devices have settings in the same place or with the same names. For your specific device's settings, see your manufacturer's support site.
Step 1: Back up your data
Before you reset your Android One, we recommend backing up your data. Learn how to back up and restore your data.
Step 2: Erase with the Settings app
- Open your device's Settings app .
- Under "Personal," tap Backup & reset. You may need to enter your pattern, PIN, or password.
- Under "Personal data," tap Factory data reset.
- Read the information and then tap Reset phone.
- If you have a screen lock, you'll need to enter your pattern, PIN, or password.
- When prompted, tap Erase everything to erase all data from your device's internal storage.
- When your device finishes erasing, select the option to restart your device.
- You'll see the "Welcome" screen as you did when you turned on your device for the first time.
- When you're done setting up, restore your backed-up data.
Note: If you can't open your Settings app, you can try factory resetting your Android One device using its power and volume buttons. We recommend seeing your manufacturer's support site for device-specific instructions.
Aaron is an Android expert and author of this help page. Leave him feedback below about the page.