Overview of Content Experiments

Benefits of Experiments

If you have a website, you have activities that you want your users to complete (e.g., make a purchase, sign up for a newsletter) and/or metrics that you want to improve (e.g., revenue, session duration, bounce rate). With Content Experiments, you can test which version of a landing page results in the greatest improvement in conversions (i.e. completed activities that you measure as goals) or metric value. You can test up to 10 variations of a landing page.

If you want to conduct experiments with your apps, you can use the Experiments API, or you can create those experiments in Tag Manager. You can also use the API for web-page experiments.

Content Experiments uses a somewhat different approach than standard A/B and multivariate testing. Content Experiments uses an A/B/N model. You're not testing just two versions of a page as in A/B testing, and you're not testing various combinations of components on a single page as in multivariate testing. Instead, you are testing up to 10 full versions of a single page, each delivered to users from a separate URL.

Keep in mind, that you cannot use different hostnames/domains when you're creating variations. For example, if your original page is www.example.com/original_page, then your variation pages must also be part of the www.example.com domain (e.g., www.example.com/variation_1, www.example.com/variation_2, etc.).

What you can do with Content Experiments in Analytics

With Content Experiments, you can:

  • Compare how different web pages or app screens perform using a random sample of your users
  • Define what percentage of your users are included in the experiment
  • Choose which objective you’d like to test
  • Get updates by email about how your experiment is doing

An example of using experiments to improve your business

Let’s say you have a website where you sell house-cleaning services. You offer basic cleaning, deep cleaning, and detailed cleaning. Detailed cleaning is most profitable of the three, so you’re interested in getting more people to purchase this option.

Most users land on your homepage, so this is the first page that you want to use for testing. For your experiment, you create several new versions of this web page: one with a big red headline for detailed cleaning, one in which you expand on the benefits of detailed cleaning, and one where you put an icon next to the link to purchase detailed cleaning.

Once you’ve set up and launched your experiment, a random sample of your users see the different pages, including your original home page, and you simply wait to see which page gets the highest percentage of users to purchase the detailed cleaning.

When you see which page drives the most conversions, you can make that one the live page for all users.

Note that any users that have installed the Analytics opt-out browser add-on will not see any web based Content Experiments.

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