Search Images Maps Play YouTube News Gmail Drive More »
Sign in
Google Logo
Sign in
  • Analytics
    • Home
    • Features
    • Learn
    • Partners
    • Premium
    • Blog
    • Help
    • Help with other Google products
    Analytics
  • Help
Help forum

Profiles are being renamed as Views. Learn more

  • Set-up and basics
    • Get started with Analytics
    • Where you manage Analytics
    • Set up (web)
    • Set up (mobile apps)

  • Reporting
    • Monitor
    • Audience
    • Advertising
    • Acquisition
    • Behaviour
    • Conversions
    • Tools
    • Mobile Apps

  • Accounts, users, properties and views
    • Understanding the Analytics account structure
    • Accounts and Users
    • Managing properties and views
    • Data filters for views
    • Common Issues

  • Universal Analytics
    • About Universal Analytics
    • Set up Universal Analytics: An overview
    • Upgrade to Universal Analytics
    • Universal Analytics usage guidelines
    • Session and campaign timeout handling
    • Customise organic search sources
    • Referral exclusions
    • Search term exclusions
    • Security and privacy in Universal Analytics

  • About Google Analytics
    • Introduction to Google Analytics
    • How Analytics impacts your website code
    • The Google Analytics APIs
    • Available Languages
    • Data limits
    • Data privacy & security
    • Google Analytics policies

  • Insights from our Technical Support Specialists
    • About the Insights from our Support Specialists
    • How sampling works in Google Analytics
    • Comparing Analytics and AdWords conversion metrics
    • How Visits are calculated in Analytics
    • What the value (not set) means
    • Why a custom report shows more Unique Visitors than Visits
    • How to verify if auto-tagging will work with your website
    • Difference between Entrances and Visits/Sessions
    • Funnel Visualisation vs. Goal Flow
    • How Unique Visitors/Active Users are calculated
    • Troubleshooting Google Analytics Remarketing Issues
    • Social conversions differ between reports
    • Causes for self-referrals in web traffic

  • Google Analytics Premium
    • About Google Analytics Premium
    • BigQuery Export
  • ©2014 Google
  • Privacy Policy
  • Terms of Service
Back

Contact Us

The following articles may help you resolve your issue right away. If the articles don't address your issue, try the contact options below. You can quickly return to this page after visiting an article.

    Still need help? To contact the support team, click below.

    Oops! Looks like something has gone wrong. Please try again.
    If you still get an error, please try again in a day or two. We're On it

    Email
    Phone
    Chat
    Phone specialists are currently offline.
    Chat and phone specialists are currently offline.