We have recently launched an Your AdSense Page in which you can find personalized information about your account to help you succeed with AdSense.
Can't See Ads Troubleshooter
In this troubleshooter, we will explain all possible reasons why ads may not run.
First of all, you may not be able to see ads because the computer or browser is not set up correctly, which prevents Google ads from being displayed. Please confirm that you have completed the following steps:
1. Clear your browser cache and delete cookies, then visit your website again.
2. Enable JavaScript and disable all personal firewalls or previously installed Advertising blocking software , because ad blockers will prohibit Google ads from being displayed.
3. Open a private browsing window (such as Chrome ’s incognito window) and see if the ad will show in it.
Try using incognito mode in your browser. Do ads show?YesNo
Please ensure that all ad blockers are disabled and JavaScript is enable in your browser. Are ads showing?YesNo
Do you see a message in your account indicating that you need to verify your identity? Tip: If you see a red alert in your account about identity verification, this means your identity has not been verified yet.YesNo
Verify that your site is listed on your "Sites" page, and that its status has been 'Ready' for at least 48 hours. You can find more information about the site verification process here. Do ads show?YesNo
Are you using WordPress? YesNo
Are you using Blogger?YesNo
Do you have an ads.txt file implemented in your site? YesNo
Have you verified if the ads.txt file is correctly implemented as indicated in this article?YesNo
In the section Account > Status > Crawler errors of your AdSense account, are there any crawler errors?YesNo
Do you have any policy violations related to your site in your Policy center?YesNo
Have you blocked certain ad categories? YesNo
What type of ads are not working in your account?Auto AdsManual ad units
Have you copied the exact code from your AdSense account and implemented it in all the pages in the section for Auto ads? Yes, I implemented the code correctly in my site between the head tags.No, I used a third party software or plugin to implement the ad code
On what type of devices are Auto ads not working correctly? MobileDesktopMobile and Desktop
I’ve confirmed the speed of my site is fast enough. You might use the Test My Site test from Google and verify that the speed of the site is at least "Good". Otherwise, Auto ads might not work on your site. This test will give you tips on how to increase the speed of your page!I've confirmed that my site is mobile friendly. Auto ads use Google's smart technology to analyze the content of your site, and they might not work if your site isn’t mobile friendly enough. Use the Mobile-Friendly test from Google for tips on how to increase the user experience of your page!
Are you placing ads in iframes, using Ajax with your ad units or dynamic content?No
Is the speed of your site fast enough? You might use the Test My Site test from Google and verify that the speed of the site is at least "Good". Otherwise, Auto ads might not work on your site. This test will give you tips on how to increase the speed of your page!I've confirmed the speed of my site is fast.
Are you placing ads in iframes, using Ajax with your ad units or dynamic content?NoYes
Is the speed of your site high enough? You might use the Test My Site test from Google and verify that the speed of the site is at least "Good". Otherwise, Auto ads might not work on your site. This test will give you tips on how to increase the speed of your page!I've confirmed the speed of my site is fast.
Are you placing ads in iframes, using Ajax with your ad units or dynamic content?YesNo
Did you place the ad units on your site within the past 48 hours?YesNo
Did you correctly implement the code from your AdSense account into your site's pages? YesNo, I use a third party software or plugin, where I insert the ad code from my AdSense accountI use Google Ad Manager to insert the AdSense ad code
Are you placing ads in iframes, using Ajax with your ad units or dynamic content?YesNo
Was this helpful?
How can we improve it?
Need more help?
Sign in for additional support options to quickly solve your issue