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12/4/19
Adsense Balance Hasn't Updated in Over 3 Months?! 1 Recommended Answer 20 Replies 215 Upvotes
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Last edited 12/6/19
For over 3 months now I have noticed that my balance has not updated even though I've been making earnings, shown directly on my reports. I've tried to seek help for this before but google are notorious for being anti-consumer friendly. This is my only outlet. What is going on?
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12/4/19

Where are your earnings from, a website/blog or from YouTube?
 
By now, October estimated would be finalized and shown on your payments page in AdSense, but November's earnings probably aren't finalized yet, particularly if you earn from YouTube. That won't happen until around the middle of the month. December isn't even a month yet, but December earnings don't finalize until the middle of January.
 
What's showing currently on your payments page.
 
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12/4/19
The earnings are from youtube. I've been making an amount each day for 3 months and the balance hasn't updated since July/August. The same amount has shown as my balance for 5 months. It's just shy of £60 (which is the threshold) and the actual statistic says that I'm "99%" of the way to the threshold which is beginning to make me think something fishy is going on. Thanks for your reply, Gracey. Google being impossible to contact isn't helping. EDIT: I've been receiving Superchats which are also not showing up.
Last edited 12/4/19
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12/4/19

I don't know anything about the superchat earnings, so you might need to talk with someone in the YT help forum about that but, you probably have direct support through your channel, so should be able to ask YT support staff directly.
 
Earnings from July show on your payments page in Adsense?
 
Do August earnings also show up, or does it stop at July?
 
September and October earnings should have been transferred unless something changed at that time between your accounts.
 
You didn't sign up with a MCN or anything like that? The thing with YT earnings is that youtube has to transfer them to your AdSense account, so are your channel(s) still connected to the same AdSense account?
Last edited 12/4/19
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12/4/19
My payments go way back to 2013. Not actual payments but balance history. My last payment received was in June of 2019, which is why I started at July. Sorry, for not mentioning at the beginning. My account is still registered as "Active". I was with Disney's Polaris for around 2 years but that ended in 2017. Since the cancellation with Polaris I've been back with Google Adsense.
                                                                                                                                                                                               This has happened before around early 2018. It was only resolved through a complaint, but I can't for the life of me find out how I managed to speak to someone from Google's Adsense team back then. I don't believe it was through my Youtube contact as I don't have enough subscribers for that. At the moment I'm unsure as to what information I can actually give, because Youtube doesn't like their users discussing earnings.
Last edited 12/4/19
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8 hr
how to review my account
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