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Address verification I don't receive the PIN 0 Recommended Answers 16 Replies 14 Upvotes
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A PIN has been sent to me on the 12th of October but i didn't receive it then I updated my address to a different one then requested another PIN on the 7th of November and still didn't receive it so it seems to be there is a problem with the mailing service in the UAE so is there any other way to verify my address ?
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Too soon.
  • If you haven't received your PIN, or it's been lost, you can request a replacement PIN.
  • To make sure it has enough time to reach you, you'll need to wait four weeks after your last PIN was mailed before requesting a replacement.
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The problem is in UAE (where i live) to be able to get your PIN by post it has to be sent using PO box and there is no field in the address section to put one  or my mobile number should be attached to the parcel and u don't do any of these or atleast provide me with the parcel number to be able to track it with UAE post so simply i will never get the PIN unless you provide me with the parcel tracking number,, give me the option to add a PO box or put my phone number in the details so if u cant do any of these give me another option i can send you official documents to verify my address so can you please advice.
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We are not Google staff here.  We can't make any changes to your account, or the options available.  The PIN is not a parcel, it's like a folded postcard sent in the regular mail.  You may be able to enter your PO Box if that's your regular mailing address - just put it in the first line of the address. Adsense doesn't allow PO boxes for some countries, but they are accepted as addresses in others. 
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What about sending documents instead?
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Uploading documents is available in some countries, where the mail service is known to be poor. But it can't happen until at least thirty days after the third PIN has been issued.  So if the second one was sent on 7th November, you'll have to wait until 7th December to request another one, and then on 6th January you might be able to upload documents proving that you live at the address given (or that it is your legitimate PO box, if that's what you use).
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So can i get the shipment number to be able to provide it to the post office and get my envelope? I went to the post office and they said they can't get anything for me without the tracking or shipment number
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There isn't a tracking or shipment number.  It's just sent, like a normal postcard, in the ordinary mail.  
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Here in UAE it doesn't work that way there is no post man that puts the mail in your post box when you send something by mail it goes to the nearest post office to your address and the only way to track this is by the phone number or the tracking number
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I understand that it's a problem.  Did you try entering your PO Box number in the address field?  If that's the only way to get mail, then it ought to be possible to enter it in the first line of the address (which is what I did - I also live in a country where PO Boxes are often used rather than mail to a street address). 
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Did you solve this problem?
Where did you write your p.o.box adress?
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