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Almost $5000 unpaid for several years, Adsense won't reply. Simple issue
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1 Recommended Answer 35 Replies 2 Upvotes I tried to reply to support case [0-1911000017608] but got an automated reply a couple weeks later saying the case was closed and I need to open a new case. I do not see any contact form in the Adsense help page. Can someone please lookup this case? I’ve had a balance on my Adsense account for several years that I cannot withdraw without being able to add a new payment method.
When I try adding a new payment method for the CAD balance and am getting an error message:
"You'll need edit access on this payments profile in order to complete this task. Visit the payments settings page and click "manage payments users" to find the admin who can grant this permission to you. If you've already requested this permission, check your email to accept it."
When I view the users for payments, I see my email but there is an invitation expired in red next to it and I don't see a way of resending the invitation or adding a new user for payments.
When I try adding a new payment method for the CAD balance and am getting an error message:
"You'll need edit access on this payments profile in order to complete this task. Visit the payments settings page and click "manage payments users" to find the admin who can grant this permission to you. If you've already requested this permission, check your email to accept it."
When I view the users for payments, I see my email but there is an invitation expired in red next to it and I don't see a way of resending the invitation or adding a new user for payments.
This is a simple issue but because I no longer have a website actively running ads, Adsense will no longer reply to me and or show me a contact form.
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