Get personalized optimization tips, understand your account health and set up completion on the improved "My AdMob page".

Get more help with the new "Contact us" flow

9 June 2020

We've updated the "Contact us" flow to make it easier for you to find the help you need. The new contact flow is designed to help you identify your issue and access the best resources to resolve it. Learn more about contacting publisher support.

To use the new contact flow:

  1. Click Contact us Contact us icon. at the bottom of any page in the Help Center.
  2. Briefly explain your issue and click Next step.
  3. Pick the help category that best matches your issue.
    Tip: Try to avoid the "Other" option as it can increase the time it takes to resolve your issue.
  4. Use the recommended resources to solve your issue.
  5. If you still need assistance, click Next step and click the available contact option.

The Ad Mob help center interface showing Contact us.

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Show your support to promote DEI in Gaming by turning intentions into action!

Check out the newly launched Diversity in Gaming website, where you can find video stories and written pledges from global gaming developers. This campaign centers on 3 pillars: diverse teams, diverse games and diverse audiences showing how diversity is not just good for gamers, but for business as well. Show your support by taking the pledge to promote DEI in Gaming and share it on social!

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