Below are answers to some of the most frequently asked questions about the Policy center.
I’ve fixed my app based on the issue details. Why can I still see an issue in my Policy center?
You’ll need to request a review of your app before the issue can be removed. Follow the steps for requesting a review.
My app has been incorrectly labelled with an issue, what should I do?
If you believe that your app has been incorrectly labelled with an issue, you can request a review. Visit the Policy center in your AdMob account to request a review and provide additional details, such as the reason you think the issue does not exist on the app. Learn more about fixing policy issues that affect ad serving.
If a policy issue for an app is not shown in the Policy center, does that mean the app is in compliance with Program policies?
Not necessarily. The Policy center shows apps that our review processes detected as violating one or more Program policies. While we’re constantly working to improve those processes, they can't detect every issue. We may notify you outside the Policy center if we detect an issue through other means.
Does the Policy center show all apps found to be in violation of the Google Program policies?
No. The Policy center shows violating apps that have generated ad requests in the last 7-10 days. Certain apps (for example, those with very low daily traffic) will not appear in the Policy center. You're responsible for ensuring that your apps comply with our Program policies at all times. We suggest that you regularly check your apps for compliance.