Add and edit users

Manage who can access your network

Users are people who can view or manage the orders, line items, and other items in your Ad Manager network.

Each Ad Manager user must have a Google Account. If the person you're adding already uses a Google product, such as Gmail or Google Ads, they already have a Google Account and don't need to create a new one.

Permissions required
The "Edit users, roles, and teams" user role permission is required to add or edit users. The "Ad Exchange" permission is required to add and edit users with Ad Exchange permissions.

TROUBLESHOOT AN ACCESS ISSUE

Add new users

  1. Sign in to Google Ad Manager.
  2. Navigate to Admin and then Access & authorization and then Users.
  3. Click New user.
  4. Enter user information.
  5. Select a user role.
  6. Click Save.

Email addresses can't be changed once saved

Upon save, an email invitation is sent to the email you specified. Email addresses are fixed and cannot be changed once a user is saved and an invitation sent. If the email entered is incorrect, cancel the invitation and create a new user.

  • Accepted invitations: An invitation can only be accepted once and results in an error if the user tries to accept again.
  • Invitation expiration dates: Invitations have an expiration date of about a month. If the recipient fails to accept in time, the user is deleted. Create the user again to send a new invitation.

Cancel invitations

You must cancel invitations before users accept. If you don't, you can deactivate users.

  1. Sign in to Google Ad Manager.
  2. Navigate to Admin and then Access & authorization and then Users.
  3. Find the user whose invitation you want to cancel.
  4. Click the name of the user to go it its details.
  5. Click Cancel invitation in the upper right.

The users invite is immediately canceled. 

Edit users

Every attribute of a user is editable at any time except its email address.

  1. Sign in to Google Ad Manager.
  2. Navigate to Admin and then Access & authorization and then Users.
  3. Find the user you want to edit.
  4. Click the name of the user to go it its details.
  5. Edit user information.
  6. Click Save.

Deactivate users

When you deactivate a user, access to Ad Manager is removed and the user's scheduled reports stop delivering. Any recipients of these schedule reports are automatically notified by email that report delivery has ended.

  1. Sign in to Google Ad Manager.
  2. Click Admin and then Access & authorization and then Users.
  3. Click the name of the user you'd like to deactivate.
  4. Click Edit under the user name to update the status from "Active" to "Inactive."

This change is saved and applied immediately. To re-activate a user, edit the user's status from "Inactive" to "Active".

How do I delete a user?

You can't delete a user from Ad Manager, but you can deactivate a user to remove all access to your network.

Was this helpful?
How can we improve it?