Dec 15, 2019

How can I get ahold of Google customer service over the phone in regards to a refund that is NEEDED?

I made a purchase through the Google play store and I was under the assumption that this would be a one-time purchase only, however shortly after finding out this was a subscription that I was paying for and to top it off the product was far below the standard of what I was expecting. I would like a refund as soon as possible because never again will I even use this application not to mention the distain I had after reading the terms of service I don't even think I should put into words what I truly think in the name of common decency and true tolerance.

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Account Access & Recovery,Android,details_play

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Last edited Dec 15, 2019

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jp88

Diamond Product Expert

Volunteer helper, and user, in Google forums. Not a Google employee.

Dec 15, 2019

Justus

You might like to try these links? Your question is outside the scope of this forum.

Contact Google Pay for assistance with a Google Pay issue.

Use Dispute, report, or cancel a payment in Google Pay if needed.

Google Play community help forum https://support.google.com/googleplay/thread/new?hl=en

3 ways to request a refund on Google Play useful as well.

Please describe the problem, where necessary, clearly and concisely. Without that, you may be ignored.

Understand Google charges on your bank statement for an explanation. You can also discuss disputed charges with your Bank, and/or Credit Card provider.