As of June 15th, you can no longer send, request, receive, claim, or withdraw money with the old Google Pay app. For these features and more, download the new Google Pay app and visit for tips and support.

Report a problem or send feedback about the app

If you need help with Google Pay, you may want to check out our popular articles. You can also report an issue or give feedback about the app.

Popular articles

Submit product feedback & report an issue

Feedback helps us to understand your experience on Google Pay. To submit feedback or report an issue:

  1. Open the Google Pay app Google Pay.
  2. Tap Menu Menu and then Send feedback.
  3. Follow the instructions to submit your feedback. Make sure to check the "Include screenshot and logs" box.

Note: If you submit a feedback report, you won’t get a reply. If you need help fixing the issue and need to hear back from someone, contact us.

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