Someone changed your password
If you think someone else knows or has changed your password, reset it by entering your username on the password-assistance page.
- For Google Accounts without Gmail, enter the full email address you used to create your account.
- For Google Accounts with Gmail, enter everything before "@gmail.com."
If you're unable to reset your Google Account password, and you can't sign in to your account, you can fill out the account recovery form.