Someone changed your password
If you think someone else knows or has changed your password, you can reset it .
- For Google Accounts without Gmail, enter the full email address you used to create your account.
- For Google Accounts with Gmail, enter everything before "@gmail.com."
If you're unable to reset your Google Account password, and you can't sign in to your account, follow the steps to recover your account.
Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.