Check for an account that exists

If you’ve previously signed up for a Google Account, and can’t remember the username or email address that you used, you can try to recover it.

Follow the steps in the preceding section to recover your account.

An email address can’t be used to sign up for more than one Google Account. If this email address belongs to you, it's possible that:

• You’ve already signed up for a Google Account: Follow the account recovery instructions in the top section for help.
• You have a Google Workspace visitor session linked to this email address. If you’re invited to collaborate on Google Drive files as a visitor, with your email and a PIN, you’ll need to delete this visitor session before your email address is used to sign up for a new account. Learn how to delete your visitor session.