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Use or fix App password

If you've turned on 2-Step Verification and are trying to sign in to your Google Account through a device, mobile app, or desktop app, you'll need to enter an App Password.

You'll need to create a different App Password for each device or application you'd like to use with your Google Account.

If you're having trouble using an App Password on your phone:

  1. On your phone's browser, go to https://accounts.google.com/DisplayUnlockCaptcha.
  2. Enter your username and password, then enter the letters on the screen.
  3. Go back to the application you're trying to access and enter your App Password.
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Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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