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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at https://accounts.google.com. If you can’t remember your password or can’t sign in for another reason, recover your account password here. For security reasons, our support agents are unable to assist with password issues.

Use or fix App password

If you've turned on 2-Step Verification and are trying to sign in to your Google Account through a device, mobile app, or desktop app, you'll need to enter an App Password.

You'll need to create a different App Password for each device or application you'd like to use with your Google Account.

If you're having trouble using an App Password on your phone:

  1. On your phone's browser, go to https://accounts.google.com/DisplayUnlockCaptcha.
  2. Enter your username and password, then enter the letters on the screen.
  3. Go back to the application you're trying to access and enter your App Password.
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Ashley is an Accounts expert and the author of this help page. Leave her feedback below about how to improve it.

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