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Contact the Google Disability Support team

The Google Disability Support team is available to support users from the disability community with Google products. Support includes accessibility features, functionalities, and assistive technology in Google products.

Get support for account issues

Important: The Google Disability Support team is not currently offering accessibility specific support for Account Recovery.

If you can't sign in to your Google Account, get sign-in help. For more information, visit How to recover your Google Account or Gmail.

Contact the Disability Support team

The Google Disability Support team is available to support users from the disability community with Google products. Support includes accessibility features, functionalities, and assistive technology in Google products.

To connect with a specialist, follow these links:

Hours and languages

All support options are available Monday through Friday.

Phone:

  • 1 AM – 5 PM (PT) in English
  • 9 AM – 5:30 PM (GMT +1) in Spanish and Brazilian Portuguese

Chat:

  • 1 AM – 5 PM (PT) in English

Email:

  • 1 AM – 5 PM (PT) in English
  • 9 AM – 5:30 PM (GMT +1) in German, French, Spanish, Italian, and Brazilian Portuguese

ASL: 8 AM – 5 PM (PT) in ASL and English

Be My Eyes: 1 AM – 5 PM (PT) in English

Be My Eyes app instructions

  1. On your iPhone or iPad, go to the App Store.
  2. Tap Search.
  3. Search for the Be My Eyes app.
  4. Tap Get and then Install.
  5. Tap Open.
  6. Review the Be My Eyes Privacy Policy and Terms of Service, then tap I Agree.
  7. Complete the individual user setup.
  8. Tap Call Google.
  9. The first time you call, review the Google Privacy Policy and Terms of Service, then tap I Agree.
  10. A call begins automatically, connecting you with a Google Disability Support specialist.

Resources

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