Google Accessibility support

We're constantly working to make our products better, and we want your feedback. Read on to learn how to connect with us and send feedback.

Contact the Disability Support team

The Disability Support team is available to answer questions about using assistive technology with Google products and accessibility features and functionalities within Google products. 

Email a specialist

For email support, complete the Disability Support email contact form. You'll receive a reply within 24 business hours. Email support is available Monday through Friday:

  • 6 AM–5 PM (PT) in English only
  • 9 AM–5:30 PM (GMT+1) in English, German, French, Spanish, Italian, and Brazilian Portuguese

Chat with a specialist

For chat support, complete the Disability Support chat contact form. Chat support is available Monday through Friday:

  • 6 AM–5 PM (PT) in English only
  • 9 AM–5:30 PM (GMT+1) in English, German, French, Spanish, Italian, and Brazilian Portuguese

Talk to a specialist

For phone support, complete the Disability Support phone contact form. Phone support is available Monday through Friday 6 AM–5 PM (PT) in English only.

Contact a specialist through Be My Eyes

You can contact a Google Disability Support specialist through the Be My Eyes app on your phone or tablet. Be My Eyes support is available in English in 201 countries and territories. 

  1. On your phone or tablet, open the Google Play Store app Google Play.
  2. In the search bar, search for the Be My Eyes app.
  3. Tap Install.
  4. Tap Open.
  5. Review the Be My Eyes Privacy Policy and Terms of Service, then tap I Agree.
  6. Complete the individual user setup.
  7. Tap Specialized Help and then Google.
  8. Tap Call Google.
  9. The first time you call, review the Google Privacy Policy and Terms of Service, then tap I Agree.
  10. A call begins automatically, connecting you with a Google Disability Support specialist.

Find help articles

For help using Google products, explore this Accessibility Help Center or search Google Help. For more information about Google’s accessibility features and products, visit the Google Accessibility website.

Send feedback

While we won't be able to respond to your feedback personally, we'll make sure that it reaches the appropriate team. Complete the accessibility feedback form, available in English only, to provide your feedback on a product, suggest a new product, or describe an issue you're experiencing. If you have multiple suggestions, please submit them separately.