The Google Disability Support team is available to support users from the disability community with Google products. Support includes accessibility features, functionalities, and assistive technology.
Connect with a specialist
To connect with a specialist, choose a support option and follow the link.
Be My Eyes
Contact a specialist through Be My Eyes. For detailed instructions, go to the Be My Eyes app instructions.
American Sign Language (ASL)
Answer a couple questions to connect with an ASL specialist.
Hours & languages
All support options are available Monday through Friday.
Phone
English:
1 AM–5 PM PT
9 AM–1 AM GMT
Spanish & Brazilian Portuguese:
12 AM–8:30 AM PT
8 AM–4:30 PM GMT
Chat
English:
1 AM–5 PM PT
9 AM–1 AM GMT
English:
1 AM–5 PM PT
French, Spanish, German, Italian & Brazilian Portuguese:
8 AM–4:30 PM GMT
Be My Eyes
1 AM–5 PM PT
9 AM–1 AM GMT
American Sign Language (ASL)
8 AM–5 PM PT
Be My Eyes app instructions
- On your Android phone or tablet, open the Google Play Store app
.
- In the search bar, search for the Be My Eyes app.
- Tap Install.
- Tap Open.
- Review the Be My Eyes Privacy Policy and Terms of Service, then tap I Agree.
- Complete the individual user setup.
- Tap Specialized Help
Google.
- Tap Call Google.
- The first time you call, review the Google Privacy Policy and Terms of Service, then tap I Agree.
- A call begins automatically, connecting you with a Google Disability Support specialist.
Google.Resources
- For help articles, explore the Accessibility Help Center or search Google Help.
- For more about Google’s accessibility features and products, visit the Google Accessibility website.
- To send feedback about a product or feature, complete the accessibility feedback form.