Contact the Disability Support team
Important: The Google Disability Support team can't resolve account-related issues. If you can’t sign in to your Google Account, get sign-in help. For more information, visit the Google Account Help Center.
The Google Disability Support team is available to support users from the disability community with Google products. Support includes accessibility features, functionalities, and assistive technology in Google products.
Follow the links below to connect with a specialist:
- Phone: Talk to a specialist.
- Chat: Chat online with a specialist.
- Email: Email a specialist.
- ASL (computer): Connect with an ASL specialist
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- ASL (videophone): Call (512) 777-0499.
- Be My Eyes: Contact a specialist through Be My Eyes.
- For detailed instructions refer to the Be My Eyes app instructions below.
Hours and languages
All support options are available Monday through Friday.
Phone or chat:
- 1 AM – 5 PM (PT) in English
Email:
- 1 AM – 5 PM (PT) in English
- 9 AM – 5:30 PM (GMT+1) in Spanish, German, Italian, and Brazilian Portuguese
ASL: 8 AM – 5 PM (PT) in ASL and English
Be My Eyes: 1 AM – 5 PM (PT) in English
Be My Eyes app instructions
- On your Android phone or tablet, open the Google Play Store app
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- In the search bar, search for the Be My Eyes app.
- Tap Install.
- Tap Open.
- Review the Be My Eyes Privacy Policy and Terms of Service, then tap I Agree.
- Complete the individual user setup.
- Tap Specialized Help
Google.
- Tap Call Google.
- The first time you call, review the Google Privacy Policy and Terms of Service, then tap I Agree.
- A call begins automatically, connecting you with a Google Disability Support specialist.
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Google.Resources
- For help articles, explore the Accessibility Help Center or search Google Help.
- For more about Google’s accessibility features and products, visit the Google Accessibility website.
- To send feedback about a product or feature, complete the accessibility feedback form.