Contact the Google Disability Support team

Contact the Disability Support team

Important: The Google Disability Support team can't resolve account-related issues. If you can’t sign in to your Google Account, get sign-in help. For more information, visit the Google Account Help Center.

The Google Disability Support team is available to support users from the disability community with Google products. Support includes accessibility features, functionalities, and assistive technology in Google products.

Follow the links below to connect with a specialist:

Hours and languages

All support options are available Monday through Friday.

Phone:

  • 1 AM – 5 PM (PT) in English
  • 9 AM – 5:30 PM (GMT+1) in Spanish and Brazilian Portuguese

Chat:

  • 1 AM – 5 PM (PT) in English

Email:

  • 1 AM – 5 PM (PT) in English
  • 9 AM – 5:30 PM (GMT+1) in French, Spanish, German, Italian, and Brazilian Portuguese

ASL: 8 AM – 5 PM (PT) in ASL and English

Be My Eyes: 1 AM – 5 PM (PT) in English

Be My Eyes app instructions

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. In the search bar, search for the Be My Eyes app.
  3. Tap Install.
  4. Tap Open.
  5. Review the Be My Eyes Privacy Policy and Terms of Service, then tap I Agree.
  6. Complete the individual user setup.
  7. Tap Specialized Help and then Google.
  8. Tap Call Google.
  9. The first time you call, review the Google Privacy Policy and Terms of Service, then tap I Agree.
  10. A call begins automatically, connecting you with a Google Disability Support specialist.

Resources