Contact the Google Disability support team

The Google Disability Support team is available to support users from the disability community with Google products. Support includes accessibility features, functionalities, and assistive technology.

Connect with a specialist

To connect with a specialist, choose a support option and follow the link.

Email

Email a specialist.

Be My Eyes

Contact a specialist through Be My Eyes. For detailed instructions, go to the Be My Eyes app instructions.

Hours & languages

All support options are available Monday through Friday.

Phone

English:

1 AM–5 PM PT

9 AM–1 AM GMT

Spanish & Brazilian Portuguese:

12 AM–8:30 AM PT

8 AM–4:30 PM GMT

Chat

English:

1 AM–5 PM PT

9 AM–1 AM GMT

Email

English:

1 AM–5 PM PT

French, Spanish, German, Italian & Brazilian Portuguese:

8 AM–4:30 PM GMT

Be My Eyes

1 AM–5 PM PT

9 AM–1 AM GMT

American Sign Language (ASL)

8 AM–5 PM PT

Be My Eyes app instructions

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. In the search bar, search for the Be My Eyes app.
  3. Tap Install.
  4. Tap Open.
  5. Review the Be My Eyes Privacy Policy and Terms of Service, then tap I Agree.
  6. Complete the individual user setup.
  7. Tap Specialized Help and then Google.
  8. Tap Call Google.
  9. The first time you call, review the Google Privacy Policy and Terms of Service, then tap I Agree.
  10. A call begins automatically, connecting you with a Google Disability Support specialist.

Resources

Search
Clear search
Close search
Google apps
Main menu
false
Search Help Center
true
true
true
true
true
5091529
false
false