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Troubleshoot audio issues in Google Meet

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If you have an issue with your audio in a meeting, here’s how you can fix it.

Run these checks before you start

Important: If you have microphone and speaker issues but there’s some audio, you can troubleshoot video and audio quality in a meeting.

  • Verify that you've selected the correct microphone or speaker. Learn how to adjust your audio peripherals.
    • When you use a monitor, make sure that it's not your selected audio.
  • Check your computer’s Bluetooth™ settings are correctly connected and devices are turned on.
  • Make sure you’re unmuted.
  • At the top right corner of video tiles, make sure that the blue indicator goes on when someone speaks. If it doesn’t go on for:
    • Other participants: It’s likely their microphone issue. Otherwise, there could be an issue with your speaker.
    • Your tile: It’s likely your microphone issue. Otherwise, it could be an issue with the speaker of another participant.

Update your browser

Update your browser to get the latest software fixes.

Even if you quit Chrome, it doesn’t fix the problem because it doesn't reset apps or extensions that use your microphone. To reset these apps or extensions, restart Chrome browser. When you restart Chrome browser, your tabs and windows reopen.

  1. In your browser, enter chrome://restart.
  2. Turn on your microphone and camera.
  3. Rejoin the video meeting.

Allow Google Meet to access your microphone

To use your microphone in Chrome, Meet needs permission. You’re asked to allow access the first time you join a video meeting.

To allow Meet to use your camera and microphone:

  1. While in a meeting, go to the address bar and click Camera .
  2. Select Always allow and then Done.

Allow your browser to access your microphone

Check your site permissions in Chrome

Make sure you allow microphone access on the site you want to use. You can allow all sites to use your microphone, or just the specific site you’re on. Learn more about site permissions.

On computers with Chrome, you must allow the browser to access your microphone. To grant permission again:

  1. In the Chrome address bar, enter chrome://settings/content/microphone.
  2. Under "Default behavior," select the circle next to "Disable mic Sites can ask to use your microphone."
  3. If present, under "Allowed to use your microphone," next to "https://meet.google.com:443," click Delete Delete.
  4. Refresh the Google Meet page.
  5. When prompted, grant camera and microphone access.

Allow microphone access on other browsers

Allow your system or device to access your microphone

Unmute yourself in Meet and within your device settings

Other people can mute you to reduce background noise, but they can't unmute you.

  1. Turn on your microphone.
  2. At the bottom of the screen, click Mute on .

Note: For meetings organized through a personal Google account, only the meeting organizer can mute another participant.

Why are some sounds reduced in Windows?

When you’re in a meeting, Windows reduces noise from other sources. This isn't because of Meet but a Windows function.

Other participants can hear my device background audio

Depending on your operating system and audio device, sounds that come from other browser tabs or applications may be heard by other participants. To avoid other sounds being picked up by the microphone, use headphones.

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