Get started with Voice

3. Use text and voicemail

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You can use your Voice number to send text messages (U.S. only) for free to U.S. and Canadian numbers. Text messages in Voice use Wi-Fi or mobile data from your phone’s service plan if you're not connected to Wi-Fi.
 

In this section, you learn how to:

3.1 Send and receive text messages
3.2 Check voicemail
3.3 Redirect calls to voicemail

3.1 Send and receive text messages

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Use Voice to text messages and photos. You can also send texts to a group of people.

Note: If you send a text that’s longer than 160 characters to a non-Voice number, it may be sent as multiple text messages.

On a mobile device

  1. Open the Voice app "".
  2. Open the tab for Messages Messages tab, and then tap Compose "".
  3. From your list of contacts, tap the person you want to send a text message.
  4. At the bottom, enter your message, and then tap Send "".
  5. Enter a contact’s name or phone number.
    • To create a group text message, add up to 7 names or phone numbers. Group messages can have up to 8 participants, including the person who sends the message.
Text from a mobile device

On a computer

  1. On your computer, go to voice.google.com.
  2. Open the tab for Messages Messages tab.
  3. At the top, click Send a message.
  4. Enter a contact’s name or phone number.
    • To create a group text message, add up to 7 names or phone numbers. Group messages can have up to 8 participants, including the person who sends the message.
  5. At the bottom, enter your message, and click Send "".

Note: If your image is bigger than 2 MB, it’s sent as a smaller file. However, you can’t send GIFs bigger than 2 MB.

Text on a computer

3.2 Check voicemail

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You can listen to your voicemail or read a transcript of a voicemail message. You can check your voicemail from a mobile device or computer.

Note: If you’re a member of a ring group, go to your Google Workspace email account to check voicemail messages. You will not find them in Voice. If you need help finding the messages, contact your administrator.

On a mobile device

  1.  Open the Google Voice app " ".
  2. Open the tab for Voicemail Voicemail.
    Unread voicemail messages are listed in bold.
  3. Select a voicemail.
  4. Read the transcript or tap Play.

If you can't find a voicemail, it might have been marked as spam. At the top left, tap Menu Menuand then Spam. You can also choose Unmark as spam

Listen to voicemail

On a computer

  1. On your computer, go to voice.google.com.
  2. Open the tab for Voicemail Voicemail. Voicemails you haven't read yet are in bold.
  3. Select a voicemail.
  4. Read the transcript. To listen to the voicemail, click Play .

If you can't find a voicemail, check if it got marked as spam. At the top left, open Menu "" and then Spam.

Play voicemail on the computer

3.3 Redirect calls to voicemail

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When you're not working or if you’re away from the office, you can redirect calls to your Voice number to voicemail. Voice works with Google Calendar, so you can use the working hours and out-of-office schedule you set up in Calendar. Or, you can send all calls (even during working hours) to voicemail.

Note: Changes to these settings might take up to 15 minutes to take effect.

On a mobile device

Redirect calls that come in after working hours or while you’re away to voicemail:

  1. Open the Voice app "".
  2. At the top left, tap Menu "" and then Settings.
  3. Under Do not disturb, tap Calendar.
  4. Turn on the Calendar setting you want:
    • Follow working hours—Sends calls to voicemail when Calendar shows you're not working.
      If this option is inactive, you need to set your working hours in Calendar.
    • Follow out of office—Sends calls to voicemail when Calendar shows you're away from work.


Redirect all calls to voicemail:

  1. On your phone, open the Voice app "".
  2. At the top left, tap Menu "" and then Settings.
  3. Under Do not disturb, turn on Do not disturb.


Turn off redirect to voicemail:

When you redirect calls to voicemail, you’ll see a banner in Voice reminding you that the Do not disturb setting is on. To turn off a redirect, click or tap End now.

Turn off "Do not disturb" in settings on mobile

On a computer

Redirect calls that come in after working hours or while you’re away to voicemail:

  1. On your computer, go to voice.google.com.
  2. At the top right, click Settings "".
  3. On the left, click Do not disturb.
  4. Turn on the Calendar setting you want:
    • Follow working hours—Sends calls to voicemail when Calendar shows you're not working.
      If this option is inactive, you need to set your working hours in Calendar.
    • Follow out of office—Sends calls to voicemail when Calendar shows you're away from work.


Redirect all calls to voicemail:

  1. On your computer, open Google Voice.
  2. At the top right, click Settings "".
  3. On the left, click Do not disturb.
  4. Turn on Send calls to voicemail.


Turn off redirect to voicemail:

When you redirect calls to voicemail, you’ll see a banner in Voice reminding you that the Do not disturb setting is on. To turn off a redirect, click or tap End now.

Set "Do not disturb"
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