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In Chat, you can send a direct message to individuals or groups. Direct messages are private conversations between you and other people. Once you create a direct message, you can't add people, so the conversation remains private.
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You can send a direct message in Chat to one or more people in your business, work, or school or to someone outside of your organization. However, you can't include external people in a group message. (To chat with external guests in a group, create a room).
Send a direct message to a person
- Sign in to Chat or Gmail.
- Under Chat, click a name, enter a message, and click Send
.
- If the name isn’t under Chat, click Find people, rooms, bots or click Start a chat
.
- Enter a name or email address. Suggestions appear as you enter text.
To send a direct message to someone outside of your organization, enter their full email address. - Select the person that you want to message.
- Enter a message and click Send
Suggestions include everyone in your organization, even if they don't have Chat.
Send a direct message to a group
- Sign in to Chat or Gmail.
- Under Chat, click a group name, enter a message, and click Send
- If the group name isn’t under Chat:
- In Chat, click Find people, rooms, bots
Start group conversation.
- In Gmail, under Chat, click Start a chat
- In Chat, click Find people, rooms, bots
- Enter a name or email address. Suggestions appear as you enter text.
- Click Message or Done
.
- Enter a message and click Send
Suggestions include everyone in your organization, even if they don't have Chat.
Note: To hide a direct message to a group, click More Hide conversation
You can edit text in your conversation or add an emoji.
You can add these options to your message:
- Click
and enter a name to add a person to the conversation.
- Click Upload
to share files from your device. Everyone in a room can view shared files.
- Click Add a Drive file
to share files from Google Drive. Everyone in a room can view shared Drive files.
- Click Add video meeting
to start a video call.
- Click Emoji
to add emojis to your message.
and enter a name to add a person to the conversation.With Chat, you can meet and brainstorm ideas with your team in rooms. Chat with your co-workers, share files and other online resources, and work together on team projects.
You can chat in a room with people outside your organization if they have a G Suite or personal Google (Gmail) Account. Guests from outside your organization are labelled as external, and the room must be designated as external when you create it. If you created a room for people within your organization only, you won't be able to add external guests later.
Conversations are organized into different conversation threads in rooms, so you and your team can discuss multiple subjects at the same time.
- Sign in to Chat or Gmail.
- Next to Rooms, click Create
- Enter a room name.
- (Optional) To add a room avatar, click Choose an emoji
- Enter the names or email addresses of the people and groups that you want to add or select from the suggestions. Suggestions include everyone in your organization, even if they don't have Chat.
- (Optional) To allow people from outside your organization to join the room, check the Allow people outside your organization to join box.
Important: You won't be able to change this setting later.
- (Optional) To notify invitees, check the Notify people via email box.
- Click Create.
- (Optional) To add more people and bots to the room, click Add people & bots, enter the name, and then click Send.
You can add people to a room in 2 ways:
- Invite people to a room—Invite people to join a room by email.
- Mention someone in a conversation—Enter @johns to automatically add them to the room.
If you @mention someone in a conversation, for example, @cassy, they're immediately added to the room. They can join the discussion, view the room in their room list, and receive notifications for the room.
Invite people to a room
See members of a room
View members.Individuals are added to rooms automatically, whereas groups have the option to join a room. You can add up to 8,000 people to a room. Both individuals and group members can leave a room.
Note: You can't delete a room, but you can leave it. If you leave a room, your content stays unless you delete it. Once you leave, you won't get any notifications from the room.
Join a room from Chat
- Open Chat.
- At the top left, click Find people, rooms, bots.
- Click Browse rooms.
The rooms that you're directly invited to appear at the top of the list. Enter a room name to quickly find a room.
- (Optional) To preview a room, point to the room name and click Preview.
When you preview a room, you can read messages, but you can't participate in the conversation or get notifications. - Click Add
- Click Open to open the room.
Join a room from Gmail
- Open Gmail.
- Next to Rooms, click Add
-
The rooms that you're invited to appear at the top of the list. Enter a room name to quickly find a room.
- (Optional) To preview a room, point to the room name and click Preview.
When you preview a room, you can read messages, but you can't participate in the conversation or get notifications. - Click Add
- Click Open to open the room.
Leave a room
Rejoin a room
- Open Chat.
- At the top left, click Find people, rooms, bots.
- Click Browse rooms.
- Next to the room name, click Add
If you’re collaborating on a large project with your team, you might need to chat about different topics. Having multiple ongoing conversations helps everyone share information and ideas faster.
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