In this section:
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6.1 Start or join video meetings
You can start a new video meeting on the fly with Google Meet in Gmail (computer only).
Start a new video meeting
Open Gmail.
- In the sidebar, click Start a meeting.
Note: If you don’t see this option, it might not be enabled for your organization, or it might be hidden. To unhide Meet, see Show or hide Google Meet in Gmail.
- In the Meet window, choose an option to join the meeting:
- To join using your computer’s camera for video and your computer's microphone for audio, click Join now.
- To join using your phone for audio, click Join and use a phone for audio and then follow the on-screen prompts. If you join by phone, you can still use your computer for video. For details, see Use a phone for audio in a video meeting.
- Once you are in the meeting, choose an option to add other people:
- To share the meeting code with someone, click Copy joining info, then paste the info into a messaging app.
- To invite someone by sending them an email, click Add people, enter names or email addresses, then click Send invite.
- To invite someone to join the meeting by phone, click Add people, then click Call and enter a phone number.
Join a video meeting
Open Gmail.
In the sidebar, click Join a meeting.
Tip: If you don’t see this option, contact your Google Workspace administrator.
- Enter a meeting code or nickname.
- Google Workspace users can share a nickname with people in their organization as a fast way to join a meeting.
- Click Join.
6.2 Use Google Chat in Gmail
If you have a quick or urgent question, you can send a direct message to someone instead of an email. In Gmail, you can start a Chat conversation right from your inbox.
Turn Chat on or off in Gmail
- On your computer, open Gmail.
- At the top right, click Settings
See all settings.
- At the top, click Chat and Meet.
- Select Google Chat or Chat off to turn Chat on or off in Gmail.
- At the bottom, click Save Changes.
Send a direct message to someone
- Go to Google Chat or your Gmail Account.
- If the name isn’t under Chat, click Find people, rooms, bots or click Start a chat
.
- Enter a name or email address. Suggestions appear as you type.
To send a direct message to someone outside of your organization, enter their full email address. - Select the person you want to message.
- Enter a message
click Send
.
Suggestions include everyone in your organization, even if they don't have Chat.
Start a group conversation
- Go to Google Chat or your Gmail Account.
- Under "Chat," click a group name, enter a message,
click Send
.
- If the group name isn’t under "Chat":
- In Chat, click Find people, rooms, bots
Start group conversation.
- In Gmail, under Chat, click Start a chat
Start group conversation.
- In Chat, click Find people, rooms, bots
- Enter a name or email address. Suggestions appear as you type.
- Click Message or Done
.
- Enter a message
click Send
.
Suggestions include everyone in your organization, even if they don't have Chat.
6.3 Vacation notifications
Outlook:
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Gmail:
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Outlook 2016 Outlook 2013 Outlook 2010 |
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6.4 Desktop notifications
Outlook:
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Gmail:
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Outlook 2016 Outlook 2013 Outlook 2010 |
You can get desktop notifications when you’re signed in to Gmail and have it open in your browser.
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6.5 Mail delegation
Outlook:
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Gmail:
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Outlook 2016 Outlook 2013 Outlook 2010 |
The person you added will get an email asking them to confirm. It may take up to 24 hours for you to see them as a delegate after they confirm.
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6.6 Shared mailbox
Outlook:
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Gmail:
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Outlook 2016, 2013, and 2010
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If your team needs a shared mailbox, such as for technical support or customer service, you can use a Google group as a collaborative inbox. For example, you can create a group with the address support@your-domain.com, add your support staff as members, and allow people outside your organization to send messages to the group. Your support staff will receive your customers' messages, and they can do any of the following from the group's Topics view:
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