Allow an admin to monitor your computer

Supported computers include Apple® Mac®, Microsoft® Windows® 7 and 10, and devices running Chrome OS.

If you access your corporate account on a work or personal computer, your administrator might want to see information about the device, such as the operating system, serial number, and whether the device has a password. To allow your admin to see this information, you need to install Endpoint Verification.

What's Endpoint Verification?

Endpoint Verification is a tool that allows an administrator in your organization to see information about computers that are accessing corporate data. For admins to use Endpoint Verification, you need to install Chrome Browser, the Endpoint Verification extension, and possibly the native helper app on your computer. If you do, your admin can see:

  • Your device ID, serial number, device type, and operating system.
  • Your name and corporate email address. 
  • The first and last time your computer synchronized corporate data. And, if it’s encrypted and has a password. For devices running Chrome OS, your admin can also see whether your device adheres to your organization’s policies. 

Install Endpoint Verification

Your admin can automatically install Endpoint Verification for you. Or, they might ask you to install it. Follow these steps to install Endpoint Verification: 

  1. Open Chrome Browser and install the Endpoint Verification extension.
  2. On the browser toolbar, if you see Exception Exception on the extension, click the extension to open it. 
  3. Click Agree to allow an admin to see information about your computer. 
    Note: You don't see this step if you have a company-owned device running Chrome OS.
  4. If prompted, click Add Account and enter your corporate email address and password. 
  5. If you see a message that the native helper isn’t on your device, click Install it and follow the steps to install the native helper. Click the extension again and then click Sync Now.

Sync information about your computer

When you install Endpoint Verification, information about your computer periodically synchronizes to your admin automatically. To check the last time information was synced, on the browser toolbar, click Endpoint Verification Endpoint Verification. To manually sync information about your computer, click Sync now

For details about what information is synced, see What is Endpoint Verification?

Uninstall Endpoint Verification

If you installed Endpoint Verification from the Chrome Web Store, you can remove it from your computer. If an admin automatically installed Endpoint Verification on your computer, then an admin needs to remove it for you.

Uninstall the Chrome Browser extension

  1. On your computer, open Chrome Browser.
  2. At the top right, click More More and then More tools and then Extensions.
  3. On the Endpoint Verification extension, click Remove.
  4. To confirm, click Remove.

Uninstall the native helper app (Mac and Windows only)

Mac

  1. Open Finder and and navigate to Macintosh HD and then Library and thenApplication Support
    Note: If you don’t see Macintosh HD, at the top left, click Finder and then Preferences and then Sidebar and check the Hard disks box.
  2. Drag the SecureConnect folder into the Trash.
  3. At the top left, click Finder and then Empty Trash.

Windows

  1. Click Start and then Control Panel.
  2. Click Programs and then Programs and Features.
  3. Double-click Google SecureConnect.
  4. Click Uninstall.

 

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