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Solve migration issues with Log Analyzer

Google Workspace Migration for Microsoft Outlook

You can use the Google Admin Toolbox Log Analyzer to interpret log files created during Microsoft Outlook migrations and troubleshoot issues.

Each time you run a migration with GWMMO, files are created that log the status of each step of the migration, along with other details. There are two types of log files:

  • Status files—Summarize the overall status of a completed migration. Open a Status file to view how many items were imported and whether any items didn't import. Go to Interpret status files.
  • Trace files—Contain detailed information about a migration. If you encounter a problem while importing, you can open the trace file to view where in the process the error occurred (or provide this information to Google support). Go to Interpret trace files.

Locations of log files

If you encounter a problem with GWMMO, double-check your configuration settings and submit the generated trace files to the Google Admin Toolbox Log Analyzer. Most issues can be identified within a few moments of submission. Log files are located on your computer in the following location:

  • Microsoft Windows 7 and up—C:\Users\your-user-name\AppData\Local\Google\Google Apps Migration\Tracing\ClientMigration.
  • Earlier versions of Windows—C:\Documents and Settings\your-user-name\Local Settings\Application Data\Google\Google Apps Migration\Tracing\ClientMigration.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.


Important: This service cannot troubleshoot issues, including Business Profile verification or suspension, or Google Ads billing.

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