Need a delegate account in Gmail? To set up delegation on your Gmail account, go to Set up mail delegation.
To let someone else manage your mail account using Google Workspace Sync for Microsoft Outlook (GWSMO):
- Sign in to Google Workspace and grant delegate access to your Gmail account.
- Your delegate must then add your account to their own Google Workspace profile in Outlook for mail delegation.
Your delegate can now use their Outlook profile to read, delete, send, and reply to messages on your behalf. Messages your delegate sends for you show you as the sender in Outlook.
Delegate mail permissions
One level of access—You can't set different access levels for delegates (such as Reviewer or Author permissions) or folder-specific permissions, as you can when using Outlook with Microsoft Exchange. You can grant only one level of access, allowing the delegate full permissions to read, delete, send, and reply to messages from all your mail folders.
Can't hide private messages from delegate—Sending a message with a Sensitivity setting of Private in Outlook does not hide the message from your delegate. The message is visible in your Sent Items folder. Unlike with Exchange, anyone who has permission to access your mail is able to view your private messages.
Can't view delegate's Sent Items—Messages sent on your behalf are available in the delegate's Sent Items folder but not yours. As a result, you won't get messages sent on your behalf until a reply appears in your inbox.
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