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Differences between Gmail and Outlook Mail

Google Workspace Sync for Microsoft Outlook

As an alternative to using mail in Microsoft Outlook with Google Workspace Sync for Microsoft Outlook (GWSMO), try using the Gmail web interface. Sign in to your Gmail account from any computer's web browser. You'll get the same messages and organization as in Outlook Mail, but some items work a little differently. Here's a summary:

Outlook folders...

appear as labels in Gmail

Rather than storing messages in folders, Gmail tags them with a label of the same name. Messages in your Budget folder, for example, show up with a Budget label in Gmail.

Nested folders...

appear as nested labels in Gmail

Gmail recreates your folder hierarchy using labels. You can collapse and expand the hierarchy at the left of your message list, while labels in the message list show nesting in the label's name.

Folders under Inbox...

are labeled "Inbox/folder_name" in Gmail

Folders that you nest under your Inbox in Outlook (and other default folders such as Drafts, Sent Items, etc.) don't appear as nested labels in Gmail. Instead, they appear at the top level of your label hierarchy, showing the nesting in the label's name. In the example above, messages in Outlook's Personal folder are labeled Inbox/Personal in Gmail.

Outlook flags...

map to Gmail stars

Flagging a message in Outlook gives it a star in Gmail (and conversely). However, follow-up dates and reminders associated with an Outlook flag don't appear in Gmail (Gmail stars don't have these features).

Learn more about searching for starred messages.

Outlook Junk email...

is labeled Spam in Gmail

To view your junk mail from Gmail, click the Spam label.

All mail in Outlook...

is All Mail in Gmail

Messages you place in Outlook's All mail folder (available only in your Google Workspace profile) are found under All Mail in Gmail. Messages you archive in Gmail appear in Outlook's Archived folder (unless the message also has a label, in which case it appears in the Outlook folder corresponding to that label, instead).

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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