Google user
Original Poster
Aug 27, 2024

cannot check "require user to change password in next login"

When resetting a password in the google admin android app, the "require user to change password in next login" slider is greyed out. when on the desktop admin site, that option is available to me.  this basically means i cannot change peoples password while away from my desk. this just started within the last week or so. 

i have uninstalled and reinstalled the admin app.
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Recommended Answer
I confirmed with another expert. They are unable to check that box either. Send feedback about it to Google. You can use the option I suggested as a workaround.
Diamond Product Expert Brett Freer recommended this
Original Poster Google user marked this as an answer
Helpful?
All Replies (3)
Send feedback about this from the bottom of the left side panel in the admin console.
 
I use Chrome to manage users and other admin functions. It gives a lot more functionality than the app.
 
Go to admin.google.com > When it asks you to confirm your password tap the three dots > "Add to home screen"
Google user
Original Poster
Aug 27, 2024
this is a feature that is available in the mobile app, but it has been greyed out recently and i cant figure out why. it is not greyed out for my boss who has an iphone. 
You can try clearing data for the app.
 
Long press on the app icon > App info > Storage & cache > Clear storage
Google user
Original Poster
Aug 27, 2024
just tried this, did not work unfortunately. 
Recommended Answer
Aug 27, 2024
I confirmed with another expert. They are unable to check that box either. Send feedback about it to Google. You can use the option I suggested as a workaround.
Diamond Product Expert Brett Freer recommended this
Original Poster Google user marked this as an answer
Google user
Original Poster
Aug 27, 2024
glad its not just me. thanks for the info. 
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