As an administrator, you control the default history setting in in-line threaded Google Chat spaces.
Choose a history setting for in-line threaded spaces
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Sign in with a super administrator account to the Google Admin console.
If you aren’t using a super administrator account, you can’t complete these steps.
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Go to Menu
Apps > Google Workspace > Google Chat.
Requires having the Service Settings administrator privilege.
- Click History for spaces.
- Choose a space history option:
- History is ON by default (but users can change it)
- History is OFF by default (but users can change it)
- History if ALWAYS ON (ON by default and users can’t change it)
- History is ALWAYS OFF (OFF by default and users can’t change it)
- Click Save.
Interaction with the chat history setting
The interaction between chat and space history depends on the Chat service setting for your top-level organizational unit:
My top-level History for chats setting does not override my Space history setting
My top-level History for chats setting overrides my Space history setting
Space history and in-line threading
For spaces with in-line threading, the history of the replies depends on the history setting when the thread was created.
- If the thread was started with history off, all replies will also have history turned off.
- If the thread was started with history on, all replies will respect the current history setting. (For example, if you turn history off later, future replies will be deleted after 24 hours.)
About history details
- If history is off, messages are deleted after 24 hours.
- If you change the space history setting to “Always On” or “Always Off,” this applies to existing spaces as well as new spaces. The history setting for existing spaces might therefore change.
- History changes apply to new messages. For example, if a user turns space history on, only new messages are saved. If a user turns space history off, old messages that were previously saved are still saved.
- Vault can't hold, retain, or search messages that are sent with history turned off. Check with a Vault admin to confirm that these history settings comply with your organization's data retention obligations. Learn more about how Vault works with in-line threading.
Even if history is turned off, it’s possible that a separate copy of the conversation can be saved. For example, messages might be forwarded to Gmail or saved using a 3rd-party client.