Get started with advanced Groups features

Turn Groups for Business ON


This article is for administrators. To manage your own groups, visit the Google Groups help." "

Google Groups for Business is a G Suite core service. As an administrator, you control your organization's settings for this service in the Google Admin console. Groups for Business settings and your G Suite license type determine what your organization can do in the Google Groups interface (groups.google.com).

To use Groups advanced features, such as Collaborative Inboxes and web forums, you need to turn on Groups for Business for your organization or group. If you have the legacy free edition of G Suite, you also need to upgrade to G Suite Basic
Note: To control whether users can access groups outside of your organization, including consumer groups, turn the Google Groups additional service off or on.

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How to turn Groups for Business ON

Make sure you meet license requirements
G Suite license type Groups for Business setting What you can do in groups.google.com
Any G Suite license On
  • Create and delete groups
  • Manage group members and roles
  • Manage group permissions
  • View and edit group settings
G Suite Basic or above - Upgrade to G Suite Basic On

All of the above plus:

  • Post messages in Groups
  • Moderate and archive group messages
Any G Suite license Off
  • Groups (groups.google.com) is not available to your organization. If the Google Groups additional service is on for your organization, however, users can still view external groups from their accounts in your organization. Additional Google services.
  • You can create email list groups in the Google Admin console or in the Groups API when Groups for Business is Off. 
Turn Groups for Business ON

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenG Suiteand thenGroups for Business.
  3. Click Service status.
  4. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  5. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  6. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to turn on a service for a group.
Changes typically take effect in minutes, but can take up to 24 hours. For details, see How changes propagate to Google services.  

What happens if you...

Have existing Admin console groups

After you turn on Google Groups for Business, any groups that you already created with the Groups control in the Google Admin console become visible in your corporate Groups directory, depending on each group's visibility settings. (It might take up to 24 hours for the groups to appear.) Your existing groups keep their current sharing settings.

Turn Groups for Business OFF

If you turn off Groups for Business:

  • Your organization can’t access groups in your domain—Your organization can’t access advanced features, such as:
    • Group discussion archives
    • Member and subscription settings
    • Settings for group email footers, subject line prefixes, and message moderation
  • Existing groups are not deleted—Groups that you or your users created remain in your G Suite account. People who have permission to post to the group can still do so through email. To prevent the use of a group, you must also delete it.
  • You can still access groups in the Admin console—As an administrator, you still have access to all the groups in your account through the Google Admin console.
Turn Groups for Business back ON

If you later turn Groups for Business back on:

  • Access to Google Groups is restored—You and your users can access advanced settings for your groups at groups.google.com. 

  • Deleted groups aren't restored—If you delete any groups after turning off Groups for Business, those groups are not restored.

  • Access to archived messages is restored—For groups that had message archiving turned on, the archive includes group messages that were posted when Groups for Business was off. Turning Groups for Business off or on doesn’t affect message archiving for groups. However, users can access the message archive only if Groups for Business is on.
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