Maximize the value of your Meet hardware and meetings

Get the most out of your meetings with Meet hardware and software by examining your meeting patterns and usage. 

Best practices for studying usage of meetings

  • Analyze meeting metrics and set goals for improvement in particular areas that are important to you.

  • Find your most and least used meeting rooms and study those rooms for insights. By looking at these rooms and reviewing their usage, you can decide whether to redeploy under-utilized systems, and you can find patterns that provide success in the most-used rooms.

  • Get usage data that helps determine which types of rooms and devices users prefer for meetings. You can examine meeting type, such as internal vs. external, for more insight.

  • Review data from active meetings to find trends and patterns you can take advantage of, such as large meeting rooms being used by a small number of people.

  • Review video conferencing (VC) research for other companies of your size and determine whether it matches patterns in your own organization. The best metric for matching your organization to another is monthly number of video minutes.

Tracking video meeting usage

To measure your organization’s adoption and usage of VC, here are some key metrics you can examine:

  • Number of active rooms and other video endpoints

  • Number of video minutes per month

  • Number of meetings per month

  • Average number of participants per meeting

  • Utilization by room or device type

  • Feature utilization (such as phone call, live stream, recording)

Addressing issues

When technical issues occur, check for:

  • Poor Wi-Fi coverage

  • Improperly configured firewall, proxy, or VPN

  • Insufficient network bandwidth

  • Outdated client software

These issues most often occur when a user is using their own device (laptop or mobile device) as a meeting endpoint. You can spot issues using the Meet quality tool and other tools, and then work with users to resolve them. 

Reviewing usage data for your organization

Google Meet provides analytics you can study to examine how your organization uses meetings. In the Meet quality tool, you can find information about technical aspects of your meetings. Additional information is available in the meeting audit logs.

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